TSLA402.68111.681%
GM83.8501.74%
F15.1050.205%
RIVN17.4351.085%
CYD56.530-0.23%
HMC27.2450.545%
TM179.4752.315%
CVNA69.3152.805%
PAG175.0003.98%
LAD293.7704.93%
AN189.0051.285%
GPI318.8807.88%
ABG196.0405.06%
SAH83.1801.02%
TSLA402.68111.681%
GM83.8501.74%
F15.1050.205%
RIVN17.4351.085%
CYD56.530-0.23%
HMC27.2450.545%
TM179.4752.315%
CVNA69.3152.805%
PAG175.0003.98%
LAD293.7704.93%
AN189.0051.285%
GPI318.8807.88%
ABG196.0405.06%
SAH83.1801.02%
TSLA402.68111.681%
GM83.8501.74%
F15.1050.205%
RIVN17.4351.085%
CYD56.530-0.23%
HMC27.2450.545%
TM179.4752.315%
CVNA69.3152.805%
PAG175.0003.98%
LAD293.7704.93%
AN189.0051.285%
GPI318.8807.88%
ABG196.0405.06%
SAH83.1801.02%


Articles

service department

The Benefits of Working in the Service Department

- July 11, 2018
When asked what they want to be when we grow up, you don’t hear a lot of kids exclaiming “I want to work in the car business!” While a career...
boss

What to do if Your Boss is a “Bad Leader”

- July 11, 2018
Not every boss will be your favorite, but that doesn’t make them terrible leaders. However, every so often you may find yourself working under someone who fits that bill. What...
customer service

8 Customer Service Experiences That Could Improve Dealership Sales

- July 10, 2018
Contrary to popular belief, even in these modern time, many individuals still want to purchase their vehicles in the showroom. According to a recent Autotrader study, 84 percent of car...
prepared

Are You Prepared for the Unexpected?

- July 10, 2018
Right now, the economy is smiling on the auto industry. Numbers are up from last year and future tax policies seem to favor car sales. However, mid-year predictions forecast that though...

Automakers Begin Taking Action After Tariff Implementation

- July 10, 2018
Corporations are already taking action to mitigate potential negative effects of the tit-for-tat tariffs being imposed globally, including automakers in China. This comes after the United States imposed 25% duties...
online marketing

Diversifying Your Online Marketing Efforts

- July 9, 2018
When marketing your products online for your automobile dealership, it is best not to put your trust into one product too much. Planning your online marketing strategies is going to...
customer rapport

How to Instantly Build Customer Rapport

- July 9, 2018
You only get one shot at making a first impression, and when it comes to sales that impression should be one of trustworthiness. Unfortunately, many customers walk into dealerships already...
Balance

Dealers & Experts Discuss Inventory Holding Cost Erosion

- July 6, 2018
Whatever the differences among franchise, independent, and Buy Here-Pay Here dealerships, asset depreciation erodes margins for all. Dealers must manage two forms of depreciation – value erosion as assets age, which...
Tariffs

Tensions Intensify as Tariffs Take Effect

- July 6, 2018
As promised by both countries, the United States and China have each implemented $34 billion in tariffs on goods. Bloomberg News has now reported that U.S. President Donald Trump is...
customers

What to Do When Customers Make a Scene

- July 5, 2018
It’s impossible to predict customers' behavior. While we’d like to assume the people who enter our dealerships are on their best behavior and will conduct business civilly, there will be...