Tips for Retaining Customers Amid the COVID-19 Pandemic

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There is no doubt in anyone’s mind that the COVID-19 pandemic has greatly impacted businesses and consumers in a way most people would have never expected. Businesses of all forms are having to cut budgets, lay off employees, and miss out on a lot of face-to-face interactions that are normally a critical component for the retention of customers. While the long term global effects of the pandemic seem bleak at the moment, businesses in all industries including the auto industry need to continue to try harder than ever to retain customers and keep them coming back.  We have probably all…

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