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Three digital tools that improve customer retention

Three digital tools that improve customer retention at your car dealership

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In this edition of the CBT News Power Lunch, anchor Jim Fitzpatrick is joined by Skyler Chadwick, Director of Product Consulting at Cox Automotive’s...
customers

5 areas where dealers can communicate better with customers

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About 90% of loyal dealership clients are still going to consider another brand when the time comes to get a new vehicle. Even if...
service visit

Why booking the first service visit is key for customer retention

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With new vehicle inventory still hard to obtain and used car prices significantly higher than just a year ago, it’s to be expected that...
customer retention

How to foster outstanding customer retention at your dealership – Paul...

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Car dealers have learned now, more than ever, about the importance of customer retention within their dealerships. Today on Inside Automotive, we're joined by...
car buying experience

The 4 essential rules to successful selling

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On the latest episode of Straight Talk, host David Lewis, President of David Lewis & Associates, discusses the rules that are applied to every structured process,...
TraXtion

Is your service department prepared for electric cars? – David Boyle...

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Is your dealership equipped to handle the sale and service of electric cars? As consumers consider EVs more seriously, experts say now is the...
TraXtion

Why car dealers can’t afford to overlook tire sales – David...

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Welcome to another edition of Inside Automotive on the CBT Automotive Network. Tires are essential in everyday life, whether you're a car dealer or...
AI

AI in auto retail: How advanced tech benefits business

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Older millennials, Gen Xers, and Baby Boomers probably first think about The Jetsons and The Matrix when (AI) Artificial Intelligence is mentioned. It’s much...
service

How AI helps to retain more service customers

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The current inventory shortage presents a problem for dealership service departments. Fewer new vehicle sales will translate to fewer service customers in the coming...
customers

Attracting customers with no car deals in sight

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Even though many consumers have been back in the market for a new or used car, there continues to be a lack of available...