TSLA393.450-31.85%
GM76.0000.48%
F13.350-0.29%
RIVN18.6301.45%
CYD43.390-2.9%
HMC28.0200.76%
TM174.5904.93%
CVNA68.5900.72%
PAG179.4202.34%
LAD306.23015.93%
AN186.4102.08%
GPI288.3901.79%
ABG205.4007.38%
SAH83.7300.68%
TSLA393.450-31.85%
GM76.0000.48%
F13.350-0.29%
RIVN18.6301.45%
CYD43.390-2.9%
HMC28.0200.76%
TM174.5904.93%
CVNA68.5900.72%
PAG179.4202.34%
LAD306.23015.93%
AN186.4102.08%
GPI288.3901.79%
ABG205.4007.38%
SAH83.7300.68%
TSLA393.450-31.85%
GM76.0000.48%
F13.350-0.29%
RIVN18.6301.45%
CYD43.390-2.9%
HMC28.0200.76%
TM174.5904.93%
CVNA68.5900.72%
PAG179.4202.34%
LAD306.23015.93%
AN186.4102.08%
GPI288.3901.79%
ABG205.4007.38%
SAH83.7300.68%

The role technological innovation will continue to play in 2021 for car dealers – Bill Reidy, LotLinx

Today on CBT News, we’re pleased to welcome the new Chief Revenue Officer of LotLinx, Bill Reidy, to the show. In this segment, Reidy discusses his background in automotive, his new role at LotLinx, the challenges and successes of 2020, and what’s in store for the auto industry moving forward.

While Reidy was not necessarily looking for a change in employment, he became acquainted with tech powerhouse LotLinx, and couldn’t pass up the opportunity. Drawing on his experience from building the vAuto team, Reidy recognized that LotLinx had the same potential to adapt to the changing market.

Looking back on a challenging 2020, Reidy says his admiration for the dealer community is sky high due to the way dealers have been able to adapt. When the pandemic first hit U.S. shores, everyone went into panic mode. Car dealers were no exception. However, dealers quickly pivoted and did what most smart business owners do; they reorganized. They did all the right things, including evaluating expenses and adhering to COVID guidelines.

Then unexpectedly, consumer demand for vehicles went up. Reidy acknowledges that dealers greatly benefited from the supply and demand circumstances, but they also made great strides to meet this demand.

He says, “The efficiencies we created against that supply and demand, not only kept dealerships running, but thriving in some cases. And what I’m seeing from the dealer community is there have been some lessons learned in how they can reorganize against efficiency.”

Technological innovations, especially in digital retailing, played a huge role in this. Dealers have also made great strides in marketing these new virtual offerings and logistics services, like pickup and delivery. Reidy is also confident that these advancements will continue, and tech companies like LotLinx will be at the forefront.

Reidy brings over 25 years of sales leadership and executive management experience to his role as CRO of LotLinx. Prior to joining the innovative technology and marketing company, Reidy held positions with other big auto industry players like KPA, Netsertive, DealerMatch, and of course vAuto.


Did you enjoy this interview with LotLinx’s Bill Reidy? Please share your thoughts, comments, or questions regarding this topic with host Jim Fitzpatrick at jfitzpatrick@cbtnews.com.

Be sure to follow us on Facebook and Twitter to stay up to date or catch-up on all of our podcasts on demand.

While you’re here, don’t forget to subscribe to our email newsletter for all the latest auto industry news from CBT News.

More from Sales & Marketing
Massachusetts AG warns dealers on hidden doc fees in vehicle advertising

Massachusetts AG warns dealers on hidden doc fees in vehicle advertising

- June 18, 2026
On the Dash: Massachusetts now requires all mandatory fees, including doc fees, to be included in advertised vehicle prices. Separately listing or disclosing doc fees at checkout is considered non-compliant...
SEO is not enough. How GEO is rewriting the rules of automotive search

Dealers must act on GEO now as AI shifts car-buying behavior

- June 1, 2026
Artificial intelligence is changing the way people shop for their next vehicle and that's having a big impact on how dealerships do their marketing. Generative Engine Optimization (GEO) is rewriting...
Why inventory, service, and sales can't operate as separate experiences anymore

Why inventory, service, and sales can’t operate as separate experiences anymore

- June 1, 2026
For decades, dealerships have been organized around departments. Sales focused on inventory and deals. Service focused on repair orders and retention. Marketing worked within its own systems to drive traffic...
Amol Waishampayan, Co-Founder of fullthrottle.ai, DSP

How fullthrottle.ai is improving agency performance with automotive-specific DSPs

- April 21, 2026
As competition intensifies in automotive retail, agencies are rethinking how they approach media buying and client retention. Amol Waishampayan, Co-Founder of fullthrottle.ai, says agencies that move beyond general-purpose demand-side platforms...
CBT News
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.