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Mark Watson, VP of Finance and Insurance Operations at Van Horn Automotive Group, reveals how he has harnessed the power of digital solutions

How Van Horn Automotive Group is leading dealerships’ digital transformation

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Staying ahead means embracing innovation and digital transformation in a rapidly evolving automotive retail landscape. On the latest edition of Dealer Forward, Josh Bickerton,...
Today, Pete MacInnis concludes the series by focusing on core causes of the disconnect between the sales and finance process.

The disconnect between sales and finance  

In my three recent articles, “From the Fax Machine, to the Future: Auto Finance Disruption Time is Here,” “Digital Finance: Consumer Expectations and Today’s...
Cole Frankman, Dealer Principal, has observed as the market grapples with high inflation, affordability has become a significant concern.

Dealer principal warns: affordability challenges loom for car buyers – Cole...

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Independent dealers typically have a price advantage that is attractive to consumers, especially now as inflation remains high. Cole Frankman, Dealer Principal of Frankman...
Sean Johnson joins the first-ever episode of Diversity in Automotive on CBT News to discuss the challenges to creating a diverse workforce.

The role of mentorship in creating diverse leadership — Sean Johnson...

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As American society has become more diverse, so too has the automotive landscape, with dealers, manufacturers, and suppliers welcoming minorities in increasing numbers. However,...
The Finance and Insurance (F&I) department, a critical component of any automotive dealership, plays a pivotal role in driving profitability. We all know the F&I staff often grapples with challenges leading to customer dissatisfaction and employee frustration.  

Alleviating frustrations in F&I departments for enhanced customer satisfaction and profitability

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Introduction  The Finance and Insurance (F&I) department, a critical component of any automotive dealership, plays a pivotal role in driving profitability. We all know the...
I’m Steve Greenfield- An article last week identified a recent trend of consumers that are starting to forego the latest tech-heavy new cars.

Consumers shift to used cars amid frustration with tech-heavy new models

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Welcome back to the latest episode of the Future of Automotive on CBT News, where we put recent automotive and mobility news into the...
Matt Easton joins us on today to remind us that sometimes getting the sale can be as simple as raising your hand.

Raise your hand for sales success: Matt Easton shares key tips...

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In today's ultra-competitive business environment, where we fight to have the best marketing, the coolest social media, and the lowest prices, it's easy to...
The partnership between Canopy Connect insurance verification technology & Cox Automotive aims to minimize potential fraud risks.

Cox Automotive enhances digital experiences with Canopy Connect partnership – Paulo...

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Earlier this month, Cox Automotive and Canopy Connect announced a collaboration to enhance the online car buying experience for consumers and dealerships through insurance...
Experian revealed a recent report showing more consumers opting for EVs. Joining us is Melinda Zabritski to provide more insights. first quarter

Melinda Zabritski reveals that the automotive finance market shows strength amid...

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According to Experian, captives accounted for the largest new vehicle market share in the first quarter. Melinda Zabritski, Experian's head of automotive financial insights,...
The latest Cox Automotive Dealer Sentiment Index for Q2 2024 remained stable compared to Q1, indicating a consistent outlook.

Cox Automotive dealer sentiment holds steady amid market uncertainty

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The latest Cox Automotive Dealer Sentiment Index (CADSI) for Q2 2024 remained stable compared to Q1, indicating a consistent outlook among U.S. auto dealers...