Saturday, October 16, 2021
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inventory

Edmunds reports that new inventory continues to ‘dwindle’

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Consumers who are ready to buy that shiny new car at a reasonable price may have to wait a while longer, according to an Edmunds report released this week. While the economy will hopefully continue to bounce back after the disastrous effects of the COVID-19 pandemic, it won’t happen overnight. As with most industries, it […]
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car care

National Car Care Month brings focus back around to safe...

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April is National Car Care Month, an initiative organized and funded by the Auto Care Association. The campaign is very timely this year, coinciding with loosening of restrictions that find more drivers on the road than the same time last year, during the throes of the COVID pandemic. The Car Care Council aims to provide […]
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F&I

Making customer-pleasing changes to the F&I process

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After spending an average of more than 14 hours researching vehicles online, the 2020 Cox Automotive Car Buyer Journey reveals that less than half of car buyers are satisfied with the time it takes to buy a car at a dealership. At around four hours from crossing the threshold to driving away, customers find that […]
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Biden

Lawmakers pressure Biden Administration for gasoline car phase-out date

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Furthering the current push by many lawmakers to create more eco-friendly vehicles that will reduce and eliminate emissions, two California senators are now pressuring President Joe Biden to “follow California’s lead and set a date by which all new cars and passenger trucks sold be zero-emission vehicles.” This week, California senators Alex Padilla and Dianne […]
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vehicle

5 Tips for acquiring pre-owned vehicle inventory

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As a dealer that sells pre-owned vehicles, apart from customer acquisition, inventory acquisition is always front of mind. Throughout the past year, auctions have seen an increase in demand, and sites like Manheim and ADESA have had fewer vehicles on their run sheets. The dearth of inventory and the increasing competition for available inventory necessitates […]
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EV

Are auto dealers and consumers ready for an EV future?

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Last week, in the German newspaper Frankfurter Allgemeine Zeitung, Audi CEO Markus Duesmann said there are no new internal-combustion engines in development at Audi. With Audi and, seemingly, every other automaker moving towards government-mandated production of only electric vehicles, is there really a wide and deep market ready for that influx? Or will the electric market only […]
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customers

How to influence dealership customers to return for service appointments

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Prior to the COVID-19 pandemic, only 30% of customers surveyed by Cox Automotive stated that they’ve serviced their vehicles at the dealership in the previous year. Keeping customers coming back for service is where the legacy revenue lies, and it’s been a statistic that’s been relatively unchanged for two decades. Yet, all dealers understand the […]
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Experian report highlights intriguing Q4 2020 automotive financing data

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2020 shook up many expectations regarding automotive sales and affordability. With consumers facing job losses due to the pandemic, much felt up in the air. Nevertheless, new findings by Experian are showing that the actual results of last year are not as dismal as they may have appeared, particularly when it comes to the sale […]
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maintenance

Survey finds car owners significantly behind on maintenance due to...

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One in four car owners has not had their vehicles into the shop for servicing in the past 12 months, according to a survey conducted by OnePoll for Hyundai. Their responses indicate the delay in maintenance or repairs is a direct result of the pandemic, and more than half of all those surveyed find it […]
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experience

Top four opportunities in driver’s experience for automotive manufacturers

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There’s a lesson to be learned from Tesla and its ascent to the status of most valuable car manufacturer in the world. The leapfrog, often experimental progress made by Tesla and CEO Elon Musk, is based on select few methodologies that originate in the world of software development. As we look at the top four […]
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