TSLA408.31019.41%
GM82.0954.045%
F12.9650.525%
RIVN17.4810.5914%
CYD42.9850.6631%
HMC25.2650.905%
TM219.3306.47%
CVNA396.62034.38%
PAG162.7906.77%
LAD286.70511.835%
AN208.79510.505%
GPI352.39016.91%
ABG213.2809.19%
SAH71.0003.63%
TSLA408.31019.41%
GM82.0954.045%
F12.9650.525%
RIVN17.4810.5914%
CYD42.9850.6631%
HMC25.2650.905%
TM219.3306.47%
CVNA396.62034.38%
PAG162.7906.77%
LAD286.70511.835%
AN208.79510.505%
GPI352.39016.91%
ABG213.2809.19%
SAH71.0003.63%
TSLA408.31019.41%
GM82.0954.045%
F12.9650.525%
RIVN17.4810.5914%
CYD42.9850.6631%
HMC25.2650.905%
TM219.3306.47%
CVNA396.62034.38%
PAG162.7906.77%
LAD286.70511.835%
AN208.79510.505%
GPI352.39016.91%
ABG213.2809.19%
SAH71.0003.63%


service

accountability

How Can You Bring Accountability Into Your Dealership with Optimal Results

- June 22, 2018
Service Managers, Service Directors and Fixed Operations supervisors everywhere look for the best practices to employ in running a smooth and profitable business. Obtaining and retaining qualified staff is a...
service

Wasted Dollars in Your Service Lounge

- June 19, 2018
People live at a faster pace nowadays. How time feels to someone is relative to what their priorities are at any moment. On this week’s edition of the Weekly Tune-Up,...
customers

Proven Techniques To Keep Customers For Life

- June 12, 2018
Regardless of what industry you’re in, losing customers is not pleasant as a business owner. It’s even worse if you lose those customers to a rival. In the longer run,...
service

Should Your Dealership’s Service Department Go Mobile?

- May 31, 2018
We have all heard tale of days long ago when doctors used to make house calls. This was a common practice 50 years ago. In fact, folks used to get...
service department

How to Maximize Profits in Your Service Department

- May 8, 2018
Service revenue has its ebbs and flows just like any other department, but it’s typically less exaggerated. The lows don’t swing quite so low and the highs are modest gains....
dealership chat

What It Costs Your Dealership to Miss Incoming Chats & Texts

- May 4, 2018
Did you let almost $14,000 in gross profit slip away last month? Let’s assume your dealership offers web and mobile messaging options like text or chat. After all, messaging can generate...
customers

A Multi-Channel Approach to Target Customers

- April 24, 2018
Despite best efforts and best practices by dealers and manufacturers, many car buyers and service customers remain vulnerable to defection. Rather than viewing these odds as a glass half empty, try...
service department

Training New Recruits in Your Service Department

- April 24, 2018
Recruiting and training service personnel has been a hot topic of conversation in recent years. Attracting and retaining good talent in your service department is getting harder to do in...
improvement

Business Improvement Made Simple

- April 3, 2018
Whether you're a 10- or 100-employee dealership organization, ongoing improvement is the name of the game. Businesses are not static. Your business is either on an upward track or it...
service

Why are You Losing Service Business?

- April 2, 2018
If you think back 20-30 years ago, almost every dealership had a body shop. Customers brought their cars to the dealer’s body shop because of the perceived quality of service,...


CBT News
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.