TSLA408.35219.4515%
GM82.1004.05%
F12.9650.525%
RIVN17.4870.5969%
CYD42.9850.6631%
HMC25.2650.905%
TM219.3306.47%
CVNA396.59034.35%
PAG162.7906.77%
LAD286.70511.835%
AN208.80010.51%
GPI352.39016.91%
ABG213.2809.19%
SAH71.0003.63%
TSLA408.35219.4515%
GM82.1004.05%
F12.9650.525%
RIVN17.4870.5969%
CYD42.9850.6631%
HMC25.2650.905%
TM219.3306.47%
CVNA396.59034.35%
PAG162.7906.77%
LAD286.70511.835%
AN208.80010.51%
GPI352.39016.91%
ABG213.2809.19%
SAH71.0003.63%
TSLA408.35219.4515%
GM82.1004.05%
F12.9650.525%
RIVN17.4870.5969%
CYD42.9850.6631%
HMC25.2650.905%
TM219.3306.47%
CVNA396.59034.35%
PAG162.7906.77%
LAD286.70511.835%
AN208.80010.51%
GPI352.39016.91%
ABG213.2809.19%
SAH71.0003.63%


service

technicians

The Best Way to Pay Your Service Technicians

- May 27, 2019
Employee wages are one of the biggest expense of any dealership. This is especially true in the service department. Attracting quality talent and paying them what they are worth are...
techs

Creating the Perfect Work Environment for Retaining Techs

- April 25, 2019
Dealerships nationwide are in the throes of a technician shortage. It’s one that NADA says could turn into a severe shortage in eight to ten years as auto techs retire...
consultative sales

Higher Profits, Lower Resistance with Consultative Sales Method in F&I

- April 5, 2019
Anyone who is tasked with selling any kind of product or service is always searching for one thing…the perfect sales strategy. How can I sell more? How do I convince...

Grow Your Service Sales Business by Having a Strong Q1 and Year-End Plan

- March 11, 2019
What can we do to finish out this quarter and the entire year off strong? By this time in the year most dealer leaders, managers and business owners have a good...
difficult customers

Effective Ways to Address Difficult Customers

- January 28, 2019
If you have worked in the Service Drive for, let’s say, 15 minutes or longer you probably understand that there is a fair share of difficult customers you will encounter. As...
selling

Selling in the Service Drive

- January 14, 2019
On this week's episode of Straight Talk, David Lewis tells you how you can sell more vehicles by selling to customers who dropped off their cars for service. VIDEO TRANSCRIPT: Hello again,...
follow-up

Follow-Up Calls

- December 4, 2018
On this week's episode of the Tom Stuker Show, Tom goes over the 3-day follow-up call as well as pre/post-CSI scripts and pre/post-service scripts.
service

Stress Survival in Service

- October 23, 2018
On this week's edition of the Weekly Tune-Up, Becky goes over ways to deal with stress in the service drive.
Becky Nixon

Express Service in Your Dealership

- August 14, 2018
On this week's edition of the Weekly Tune-Up, Becky goes over some ways to help make sure that you're profitable in both your service drive and the express operation.
females

Explaining Vehicle Maintenance to Females

- June 28, 2018
Females make up over 65% of your daily service department customers, and their buying habits and decision making is vastly different from the average male customer's. Why use the same...


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