TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%


service

service department analysis paralysis

Service department analysis paralysis. how to make a decision and move forward

- April 22, 2024
Service operations generate mountains of data associated with the performance of the department. Leaders can and do devote a lengthy amount of time and energy simply compiling accurate and relative...
service customers

5 tips to make service more convenient for your customers

- February 16, 2023
With nearly 165,000 auto repair and maintenance shops in the United States, you need your dealership to stand out. The key to success is making service more convenient for your...
SKAI Vision is an industry-changing product which helps dealership operations using non-intrusive artificial intelligence software, set expectations

How artificial intelligence can help guide dealership operations today

- January 19, 2023
More than ever, dealerships need to implement the best technology into their businesses to stay competitive, which is why managers should always stay up to date on revolutionary platforms such...
customer

Five tips on how to be customer-centered

- December 12, 2022
A recent PWC report found that, "only 36% of consumers feel that their [brand/product] employees understand their needs." Regardless of the truth or argument, perception is reality. This indeed points to an...
loyalty customers

7 tips to build customer loyalty

- November 14, 2022
It’s no secret that customer loyalty is key to any business. Acquiring new customers is pricey and time-consuming, so most businesses work to find some sort of loyalty program or...
service

Ways to get a bump in average dollars per RO during trying times

- June 13, 2022
Service departments have been busier across the United States this year, driven by a lack of inventory to switch out an aging vehicle for a new one. At the same...
Price

3 areas forward-thinking car dealers should focus on for better used car management

- January 27, 2022
Welcome to this week’s episode of Used Cars Weekly, the original CBT News show dedicated to bringing car dealers best practices and tips for the used car department, in-depth dealer...
service

From a tech’s perspective: How to increase service sales

- October 1, 2021
While the technician at a dealership rarely gets to speak to the customers directly, there are still things that can be done to increase service sales. After all, the service...
service

What do techs want from a service advisor?

- July 26, 2021
When a dealership hires a service advisor, they do well to consider how this person will interact with the customers. However, it’s vital not to overlook what the technicians want from...
digital storefront

Tips to keep your car dealership’s digital storefront updated

- July 6, 2021
Is your dealership's digital storefront pulling in the number of customers to meet your quarterly plan? Or do you find one department doing all the heavy lifting and other areas...


CBT News
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