Is The Automotive Industry Forgetting How To Connect?
If you stay current with articles on marketing or business in general, you cannot miss the pundits discussing the new face of business –technology, connectivity, speed and customization. I am...
TSLA406.25017.35%
GM82.6404.59%
F12.9850.545%
RIVN17.4350.545%
CYD43.8601.5381%
HMC25.2150.855%
TM219.4006.54%
CVNA390.47028.23%
PAG163.6407.62%
LAD287.35012.48%
AN210.79012.5%
GPI352.54017.06%
ABG213.7609.67%
SAH71.3954.025%
TSLA406.25017.35%
GM82.6404.59%
F12.9850.545%
RIVN17.4350.545%
CYD43.8601.5381%
HMC25.2150.855%
TM219.4006.54%
CVNA390.47028.23%
PAG163.6407.62%
LAD287.35012.48%
AN210.79012.5%
GPI352.54017.06%
ABG213.7609.67%
SAH71.3954.025%
TSLA406.25017.35%
GM82.6404.59%
F12.9850.545%
RIVN17.4350.545%
CYD43.8601.5381%
HMC25.2150.855%
TM219.4006.54%
CVNA390.47028.23%
PAG163.6407.62%
LAD287.35012.48%
AN210.79012.5%
GPI352.54017.06%
ABG213.7609.67%
SAH71.3954.025%
service
Winter Preparedness: What Should Your Dealership Offer?
Winter is coming. It may have already started to hit in some parts of the country. Where I come from, we often joke (at the first sight of snow) about...
Installation vs. Implementation
On today's Tip of the Day, Glenn Pasch explains the difference between the installation of a service you've selected for your staff and actually implementing said service for long-term use.
5 Tips and Strategies for an Effective Service Department Mentoring Program
Apprenticeship is a concept as old as time. It used to be that the ONLY way to learn a trade was to serve an apprenticeship to a master of the...
Try Performing A Basic Service Inspection Immediately, Then Prioritizing Work Your Customer Needs
Every customer who pulls into your service department deserves to know the overall condition of their vehicle, each time he or she visits. As a matter of safety, a check...
How to Create Magic on the Phone
On this week's episode of the Weekly Tune-Up, Becky Nixon talks about increasing profits in your service drive with some tips on answering your valuable incoming calls.
How to Promote Diversity and Inclusion in Your Dealership
There are numerous headlines across print, online and social media platforms addressing the pros of diversity in the workplace. This goes beyond simply meeting a quota to hire women and...
How to Bring Authenticity to Automotive Retail Selling
We live in a world where it is extremely hard to pretend to be something you’re not. Social media and constant digital interconnectivity have put our lives out in front...
Teaching Customers About Maintenance in the Information Age
Owner’s clinics are nothing new in the car business. Dealerships have been trying to teach new buyers about their vehicles (and the dealership’s service offerings) for many years. Some dealers...
What’s New with Car Subscriptions? Expansions, Pilot Programs, and More
We live in a world where subscriptions have become the norm. Whether we pay a monthly fee to access thousands of shows and movies, or to receive meal kits right...
Latest Articles
