Express Service in Your Dealership
Time Management in the Service Department
On this week's episode of the Weekly Tune-Up, Becky Nixon talks about one of the most important things service advisors can do to increase...
How Should You Pay Your Technicians? (Part 3)
On today's episode of the Weekly Tune-Up, Becky Nixon continues her series on how you should be paying your technicians. In part three, Becky...
How Should You Pay Your Technicians? (Part 2)
On today's episode of the Weekly Tune-Up, Becky Nixon continues her series on how you should be paying your technicians. In part two, Becky...
Customer Experience Must-Haves in the Car Buying Process
Jim Fitzpatrick of CBT News sits down with Chris Snellgrove, President of Digital Media Nation, to talk about what businesses and dealerships can do...
The Evolution of On-Lot Shopping – Larry Dorfman
The role of the salesperson on the floor has changed over the years and now engaging with customers extends far beyond the reach of...
Don’t Let Customer F&I Complaints Linger… Act Quick to Minimize Damage
We all know the old saying…a customer has a good experience and they tell one person. They have a BAD experience and they tell...
Key Aspects of Employee Retention
Many auto retailers today struggle to keep employees due to competitive landscapes and millennial employment. On this week's Progressive Retail, Cory goes over some...
Memorial Day — How Your Dealership Can Give Back To Its Community
The Memorial Day holiday is just around the corner. This is the holiday in which we honor the fallen soldiers who have fought for...
