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used car

Are you prepared for the used car onslaught?

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Over the past several years, as the U.S. economy has gained steam and consumers have rushed out to buy new cars, the average price...
newscast

Daily Newscast: 2 ways to increase gross profit now | The...

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  In today’s CBT Newscast for Wednesday April 5, 2017: 2 Ways to Increase Gross Profit Right Now from Alan Ram Industry renowned Automotive Trainer Alan Ram...
BDC

What to do with an underperforming BDC

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  Joe Gumm sit down with Mark Rikess, President of The Rikess Group to discuss the pros and cons of a BDC department. He reveals...
estimating

Prioritized estimating in fixed-ops will streamline processes, increase revenue and build...

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  John Fairchild, President of Fairchild Automotive Solutions details his technique of prioritized estimating in the fixed-ops sales process.There are 2 types of customers, ones...
Cox Automotive

What does it mean to be successful with retail customers? Interview...

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The auto retail environment today is the most competitive it has ever been. The pressure for dealers to add value to the customer experience...
Sales Meeting with Mark Tewart

Saturday Morning Sales Meeting | Serve Rather Than Sell

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Inspire your staff to "serve rather than sell" with this inspiring quote from Luther Allison on the Saturday Morning Sales Meeting with Mark Tewart....
Excellent Employees

How to Create Excellent Employees

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We all know the foundation for a great Service, Parts or Body Shop department or any venture really, is excellent employees. But if you...
Jonathan Dawson

There’s the road to the sale, but is there a road...

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There's the road to the sale, but is there a road to the hire?
Dealership sales tools

David Kain: How dealers can use new tools to sell more...

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David chats with Joe Chura, CEO of DealerInspire, about the wave of new changes and technology coming to the digital automotive buying experience and...
Glenn Pasch

Glenn Pasch: Confused about vendor speak?

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Glenn Pasch: Confused about vendor speak?  It has to stop and Glenn suggests how.