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livestreaming

Leverage Livestreaming Video To Convert More Online Shoppers

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 On this week's episode of Auto Marketing Now, Brian explains how to use livestreaming video in sales and service to engage consumers who visit...
goals

Making and Achieving Daily Goals

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On this week's episode of Straight Talk, David Lewis tells us how to set and achieve realistic goals for success in retail automotive sales.
David Booth

What Makes a Frictionless Transaction? – David Booth, GM of Shottenkirk...

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Recently, Joe had the pleasure of speaking with David Booth, GM of Shottenkirk Chrysler Dodge Jeep Ram of Atlanta. David's progressive customer experience initiatives have...

Up Your Game on Facebook

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Up your game on the 800-pound gorilla today, Facebook.  Mark suggests posting about stuff other than auto-related topics. This will allow customers to relate...
customer experience

Six Ways to Create a Memorable Customer Experience

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Little details that customers notice, and that makes them feel good about not only making the purchase, but making the purchase from you, is...
relationship

Creating a relationship after the sale

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  Are you failing to create a relationship with the customers you sell to?  David explains how you can start improving in that area.  

Do you have a “WHY” that will drive you today?

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On today's Saturday Morning Sales Meeting Jonathan Dawson asks "what is the why that is going to drive you today?" Everyone has a why....
facebook

Up your game on Facebook!

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"If you're not on Facebook, get on Facebook". On today's Tip of the Day, Mark Tewart outlines the reasons why all dealerships and sales...
used vehicle

Manheim Used Vehicle Value Index

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By applying statistical analysis to its database of more than 5 million used vehicle transactions annually, Manheim has developed a measurement of used vehicle...
truck

Truck & SUV profits holding strong as car sales decline

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  In this interview from CNBC, Karl Brauer, Kelley Blue Book, says cars, unlike trucks, are not giving automakers the profits they want to see....