TSLA348.750-6.06001%
GM86.2700.09%
F13.870-0.08%
RIVN16.070-0.73%
CYD38.210-2.18%
HMC31.8600.53%
TM194.4802.48%
CVNA74.040-0.05%
PAG217.010-0.84%
LAD370.360-0.68%
AN200.0901.34%
GPI263.9501.91%
ABG211.6200.95%
SAH79.6800.39%
TSLA348.750-6.06001%
GM86.2700.09%
F13.870-0.08%
RIVN16.070-0.73%
CYD38.210-2.18%
HMC31.8600.53%
TM194.4802.48%
CVNA74.040-0.05%
PAG217.010-0.84%
LAD370.360-0.68%
AN200.0901.34%
GPI263.9501.91%
ABG211.6200.95%
SAH79.6800.39%
TSLA348.750-6.06001%
GM86.2700.09%
F13.870-0.08%
RIVN16.070-0.73%
CYD38.210-2.18%
HMC31.8600.53%
TM194.4802.48%
CVNA74.040-0.05%
PAG217.010-0.84%
LAD370.360-0.68%
AN200.0901.34%
GPI263.9501.91%
ABG211.6200.95%
SAH79.6800.39%


sales

extra mile

Attracting the Sales Talent You Want at Your Dealership

- June 13, 2017
A sales position isn’t easy, so don’t settle for low-quality applicants In the 2016 NADA Dealership Workforce Study, it’s noted that sales department turnover is 67 percent annually. Of that 67...
Meeting Goals

Define Your Sales Road Map to Exceed Your Goals

- June 12, 2017
Are you tracking when your sales team hit their goals? What did they do differently? Creating a road map of your sales team's successes and failures can help keep your...
David Kain

How Empathic Should You Be with Your Customers?

- June 12, 2017
Being replaced by a machine...Something no one likes to see happen, especially if the reason is because robots are performing more efficiently. That’s obviously never a good thing when it...
goals

The #1 Organization in the World

- June 12, 2017
On this week's episode of Straight Talk, David Lewis talks about the #1 organization in the world and the center of their process.
hours directions

How’s Your Hours and Directions Page?

- June 9, 2017
Is your hours and directions page putting people to sleep? Hear why Brian says that adding a 1-2 minute video may add that much needed "wow" factor.
livestreaming

Leverage Livestreaming Video To Convert More Online Shoppers

- June 7, 2017
 On this week's episode of Auto Marketing Now, Brian explains how to use livestreaming video in sales and service to engage consumers who visit your website and sell more cars...
goals

Making and Achieving Daily Goals

- June 5, 2017
On this week's episode of Straight Talk, David Lewis tells us how to set and achieve realistic goals for success in retail automotive sales.
David Booth

What Makes a Frictionless Transaction? – David Booth, GM of Shottenkirk Chrysler

- May 29, 2017
Recently, Joe had the pleasure of speaking with David Booth, GM of Shottenkirk Chrysler Dodge Jeep Ram of Atlanta. David's progressive customer experience initiatives have gained him a reputation for success...

Up Your Game on Facebook

- May 25, 2017
Up your game on the 800-pound gorilla today, Facebook.  Mark suggests posting about stuff other than auto-related topics. This will allow customers to relate to you on a personal level,...
customer experience

Six Ways to Create a Memorable Customer Experience

- May 23, 2017
Little details that customers notice, and that makes them feel good about not only making the purchase, but making the purchase from you, is a significant part of the overall...


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