Thursday, June 30, 2022
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car buying experience

How lessons from the Armed Forces can help develop your leadership...

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On the latest episode of Straight Talk, host David Lewis, President of David Lewis & Associates, talks about the number one organization in the world, The United States Armed Forces. As explored in Lewis’s book, “The Leadership Factor,” a big part of becoming a leader in the automotive business is working closely with the sales team and […]
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success

Why setting the bar too low leads to employees missing the...

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On the latest episode of Mind Your Own Business, host Jonathan Dawson, founder of Sellchology, poses the question – why do business leaders set their goals and expectations for employees so low? Dawson says he wants to get people to start thinking and stretch themselves to their highest potentials. After a recent conversation with a […]
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outbound call

Unleash Your BDC to Capture Pent Up Demand

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The auto industry has suffered a big blow in the last month. NADA has revised its new light-vehicle sales from the original forecast of 16.8 million units in 2020, down to 13 million units for the year. Ouch. But just because vehicle sales have decreased, doesn’t mean there isn’t demand. People who were planning to […]
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sales staff

Changing Course: Are Traditional Weekday Hours Still Right for Sales Staff?

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Dealership sales staff are known for pulling long hours. From working during the weekdays, to pulling early evening and weekend shifts, sales staff are having to pull the traditional eight hours, and even more in certain situations. However, is it time to shake up this formula? Are dealership sales staff truly needed during traditional working […]
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customer

The Most Profitable Business Strategy Is Your Current Customer Base!

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Almost Every Dealer, CEO, President VP of Sales and Manager that I speak to these days in the automotive dealership business constantly emphasizes building processes, technologies and expertise for acquiring new customers to get more business. And yet, common marketing wisdom tells us that customer retention is where longevity and profitability truly lies. Because of […]
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CRM

5 Reasons You Need to Redefine CRM

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The customer relationship management (CRM) tool started out as a simple electronic rolodex and calendar. It’s now a complicated tool that is underused or...
culture

Equip Your Team with a Winning Culture

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How can we equip our front-line sales professionals with all of the proper tools necessary to be successful in automotive? A large part of being successful in F&I is the ability to mentor and train your sales staff. The most successful dealerships in the country have a strong sense of unity throughout the dealership. The […]
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Mark Tewart Sales Strategy

Setting and Achieving Goals

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 Mark gives his best tips on setting and achieving goals and the best methods to get what you need from your sales team.
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self-driven

Self-Driven Mystery Shopping

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On this week’s episode of Kain & Co., David goes over self-driven mystery shopping and how it can help you and your team stay up to date on what’s currently going on in the industry so that your sales team can sell more cars.
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engagement

Management Engagement with Your Internet/BDC Team

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On today’s episode of Kain & Company, David gives tips for sales managers on how they can work with and through their team in all areas from the floor to repeats/referrals.
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