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Ed Pontis

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Ed Pontis is the Director of Product Planning at Reynolds & Reynolds, for CRM and variable operations solutions including FOCUS, the docuPAD® system, Desking, and more. Ed was a director in a large international consulting firm, bringing in leading practices from these segments to Reynolds.
CRM

5 Reasons You Need to Redefine CRM

The customer relationship management (CRM) tool started out as a simple electronic rolodex and calendar. It’s now a complicated tool that is underused or...
bill wittenmyervideo

Bill Wittenmyer Discusses Elead’s Brand Refresh, New Partnerships, and The Need to Re-vamp Your...

On today’s show, we’re pleased to welcome back Bill Wittenmyer, Vice President of Sales, Layered Apps and Competitive Accounts for elead, a well-known CRM...
service experience

Does your Dealership Provide A Truly Exceptional Service Experience?

More and more dealerships seem to be renewing their vows and focusing on the level of service they provide to their customers. Sales and...

4 Qualities Every Great Leader Needs in the Dealership

Finding a list of top leadership qualities is rather simple - a good listener, a team player, inspire others, and so on. But what...
Paragonvideo

How Paragon Honda Is Turning Inventory Faster by Simplifying Their Recon Process – Hugh...

On today's show, we're excited to be on location here at Paragon Honda in New York with Partner GM and Vice President, Brian Benstock...
Brian Finkelmeyervideo

vAuto’s Brian Finkelmeyer Discusses Key Challenges and Opportunities on the Horizon for New Car...

On today’s show, we’re pleased to welcome back Brian Finkelmeyer, Senior Director of Conquest for vAuto, an innovative solutions company for your dealership’s new...

Customer-Centric Selling

Today's industry is all about customer centric selling. On today's Saturday Morning Sales Meeting, Mark Tewart discusses how to have your best Saturday ever...

How Do You Create a Vision Statement?

 On this week's episode of On the Mark, Mark Tewart talks about laying out your goals with a vision statement so that you can...

Using the Right Language When Speaking to the Customer

Many headaches can be avoided in the dealership by using the right language with customers. On this week's episode of Kain & Co., David...

Modern Merchandising in Today’s Dealerships

 On this week's episode of Auto Marketing Now, Brian Pasch talks about some of the most common headaches that dealers face when it comes...