TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%


About: Bill Wittenmyer

Retail automotive continues to deliver despite economic uncertainty. But today’s buyers are more cautious and informed of the sales process

Culture closes: What separates high-performing sales teams

- April 21, 2025
Retail automotive continues to deliver despite economic uncertainty. But behind the numbers lies a quieter truth: today’s buyers are more cautious, more informed, and more demanding of the sales process....
Several factors are brewing what could be the perfect storm for auto dealers, but no fear. Dealers are highly resilient and can handle storms.

Is a Perfect Storm Approaching?

- June 4, 2024
Several factors are brewing what could be the perfect storm for auto dealers, but no fear. Dealers are highly resilient and will weather the coming storm, just as they have...
outbound call

Unleash Your BDC to Capture Pent Up Demand

- April 28, 2020
The auto industry has suffered a big blow in the last month. NADA has revised its new light-vehicle sales from the original forecast of 16.8 million units in 2020, down...
authentic brand

How to Build an Authentic Brand

- July 12, 2019
What makes companies like Coca-Cola, Harley Davidson, Southwest Airlines and Disney successful? Is it because they sell the best product for the lowest price? Not necessarily. These companies are successful...
CRM

Are You Using CRM to Its Highest Potential?

- October 3, 2018
Most dealers view their CRM as a technology solution that’s designed to improve processes or as a way to communicate with customers. While this is correct, your CRM is a...
sales forecast

Your 2018 Sales Forecast: Fact or Fiction?

- November 14, 2017
How does your dealership come up with a number for your monthly or annual sales forecast? Most of the time we start by looking at last year's numbers. How many...
Paying BDC Agents

Consider These Plans For BDC Agents Paid By The Hour

- December 16, 2015
Keep your hourly rate competitive and implement fresh incentives daily and monthly. BY BILL WITTENMYER A friend of mine says all the time that “Our pay raise becomes effective when we are.”...
small BDC team

Failure To Properly Handle Inbound Service Calls Hamstrings Service Departments

- September 14, 2015
Start with a small BDC team and take other steps to catch all customer phone calls. BY BILL WITTENMYER During several of my recent speaking engagements, much debate has arisen over...


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