TSLA390.7109.08%
GM75.770-1.12%
F11.880-0.2001%
RIVN15.020-1.38%
CYD40.000-1.21%
HMC24.090-0.25%
TM188.710-3.91%
CVNA382.600-13.2%
PAG169.840-1.68%
LAD290.9000.78%
AN210.000-2.38%
GPI353.670-3.2%
ABG203.010-0.68%
SAH76.430-2.32%
TSLA390.7109.08%
GM75.770-1.12%
F11.880-0.2001%
RIVN15.020-1.38%
CYD40.000-1.21%
HMC24.090-0.25%
TM188.710-3.91%
CVNA382.600-13.2%
PAG169.840-1.68%
LAD290.9000.78%
AN210.000-2.38%
GPI353.670-3.2%
ABG203.010-0.68%
SAH76.430-2.32%
TSLA390.7109.08%
GM75.770-1.12%
F11.880-0.2001%
RIVN15.020-1.38%
CYD40.000-1.21%
HMC24.090-0.25%
TM188.710-3.91%
CVNA382.600-13.2%
PAG169.840-1.68%
LAD290.9000.78%
AN210.000-2.38%
GPI353.670-3.2%
ABG203.010-0.68%
SAH76.430-2.32%


New Car Sales

deal

The 7 Most Effective Words for Closing a Deal

- December 16, 2019
If you have been in the car business for any length of time, you have most likely heard of a concept taught by some as the ABCs of selling. This...
eye contact

5 Reasons Why You Don’t Close the Deal

- December 13, 2019
Way too many salespeople spend too long selling and too little time closing. These two things—selling and closing—are completely different arts and you need to master both for success. Selling...
phone

Time to Break Your Old School Phone Habits

- December 12, 2019
There are two quick facts about your customers and your dealership: Fact #1: Customers are looking for a faster and better customer experience when they buy a car. Fact #2: The “old...
november

What November Sales Numbers Indicate for the Close of 2019

- December 9, 2019
Here to give us an overview of this November's numbers and what we can expect from Q4 and beyond is Charlie Chesbrough, senior economist and senior director of industry insights...
communicator

Becoming a Master Communicator

- December 9, 2019
Your dealership puts a large amount of effort in helping to ensure your teams can communicate with each other and with your customers so you can increase your conversions. The...
lease

Ways to Pitch a Lease

- December 6, 2019
Lots of dealers are able to sell a car at full MSRP when selling a lease. Many consumers don’t think about negotiating the purchase price during the lease as they...
business development

How to Create an Efficient Business Development Dealership

- December 2, 2019
Going beyond the current BDC model and creating a business development dealership makes all employees accountable for growth in sales and service. Business Development Centers (BDCs) are a great way...
power base

Your Personal Power Base Should Be Your Mother Lode Of Sales Prospects

- November 29, 2019
For an automotive salesperson, the most lucrative opportunity to ignite your sales is to tap into your personal power base. Your power base is composed of all the people you...
phone

Don’t Let Bad Phone Habits Disconnect Your Customers

- November 29, 2019
It’s well known that one the quickest ways to increase sales is to improve on the phone.  The opportunity becomes more obvious as the volume of phone calls to businesses...
customer engagement

The Case For Creating A Director Of Customer Engagement Position

- November 27, 2019
How much do you really know about your customer’s true experience while he or she is shopping for a car? As a dealership manager, you already read your CSI reports...


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