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Chris Rollins

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Chris has more than 17 years of sales and operational leadership experience and has been personally trained and mentored by such leaders as John Maxwell, Jeffrey Gitomer and Les Brown. He is focused on developing leaders and sales teams to achieve exceptional top- and bottom-line growth by building sustained momentum. Visit his website at LeadershipIsInfluence.com.
lead

Are You Ready to Lead?: The Big Difference Between Leading and Managing

Everyone craves the opportunity to advance to the next level. Today you are a salesperson on the floor or service advisor in the bay....
leader

5 Things Every Leader Must Do

Leadership seems to be a popular buzzword these days. However, in order to create a true culture where leadership is modeled, expected and lived...
attitude

Want to Sustain Growth? Here’s How to Develop More Leaders

It might seem like a rhetorical question and one that is usually followed by a resounding “DUH!” The harsh truth is that it is...
communicator

Becoming a Master Communicator

Your dealership puts a large amount of effort in helping to ensure your teams can communicate with each other and with your customers so...
New Leaders

How to develop more leaders

It might seem like a rhetorical question and one that is usually followed by a resounding “DUH!” The harsh truth is that it is...

Are you managing your people or leading them?

The Big Difference Between Leading and Managing! By: Chris Rollins Everyone craves the opportunity to advance to the next level. Today you are a salesperson on...
Sales Rep Turnover

Halting Sales Rep Turnover Begins With Fostering A Growth Environment

Pursue six attributes for your dealership that make salespeople feel challenged and affirmed. BY CHRIS ROLLINS Staff retention has been a major headache for auto...
Training Your Dealership Employees

Evaluate The Pros And Cons Of Training Your Dealership Employees Remotely

It’s not as simple as comparing lower cost of online learning, webinars with whether they will retain material. BY CHRIS ROLLINS Is training of employees...
potential leader

Leading Beyond Your Position

Every person who works at your dealership is a potential leader. BY CHRIS ROLLINS Of course, every person will not end up with the position...
home

Do You Have the Infrastructure to Allow Your Agents to Work from Home?

Live engagement has become a vital tool for assisting online car buyers throughout their purchasing process by taking the dealership to the customer. At...
Zo Rahimvideo

Cox Automotive’s Zo Rahim Shares His Insight into Retail Automotive Results for March

As part of our continuing coverage of the Coronavirus, we’re pleased to welcome back Zo Rahim, Manager of Economics and Industry Insights at Cox...
emotional intelligence

Leadership: Emotional Intelligence Is Critical Right Now

The world has been turned topsy-turvy for automotive industry business leaders due to COVID-19. As I listen and watch reactions, commentary and observe new...
phone

Get Back to the Phone Basics in the Face of COVID-19

The phone remains a critical tool in every dealership department amidst the chaos of COVID-19. This season of life is unprecedented, challenging, and unpredictable....
fixed-ops

How Dealers Can Support Fixed-Ops through the Coronavirus Pandemic

As the coronavirus pandemic stretches from weeks into months, dealers are shifting focus from short-term fixes to long-term plans in order to adapt to...

Selling Your Customer’s Story to the Bank

Some dealerships like to cut corners in order to get a customer approved by the lender. On this week's episode of F&I Today, Becky...

March Kerrigan Report: How will COVID-19 Affect Dealership Earnings for the...

Welcome to the Kerrigan Advisors Market Update with Jim Fitzpatrick and Erin Kerrigan, Founder and Managing Director of Kerrigan Advisors. In this segment, Erin...

The Importance of Confirming Appointments

On this week's episode of Kain & Co., David Kain talks about confirming appointments with your ptoential customers in order to move to the...

Are You Presenting Your Menu the Right Way?

On this week's episode of F&I Today, industry expert Becky Chernek explains how consistent product pricing and offering your full F&I menu to all...
Coronavirus Coverage Central

CBT Automotive Network is providing up-to-date coverage on the COVID-19 pandemic's impact on auto dealers, automakers, and dealership personnel