TSLA391.060-3.4%
GM77.7200.08%
F14.1800%
RIVN17.090-0.71%
CYD44.720-1.15%
HMC28.7700.88%
TM179.7602.84%
CVNA70.6400.05%
PAG204.7504.35%
LAD339.1607.79%
AN209.0005.46%
GPI331.65012.25%
ABG226.6608.23%
SAH102.8103.08%
TSLA391.060-3.4%
GM77.7200.08%
F14.1800%
RIVN17.090-0.71%
CYD44.720-1.15%
HMC28.7700.88%
TM179.7602.84%
CVNA70.6400.05%
PAG204.7504.35%
LAD339.1607.79%
AN209.0005.46%
GPI331.65012.25%
ABG226.6608.23%
SAH102.8103.08%
TSLA391.060-3.4%
GM77.7200.08%
F14.1800%
RIVN17.090-0.71%
CYD44.720-1.15%
HMC28.7700.88%
TM179.7602.84%
CVNA70.6400.05%
PAG204.7504.35%
LAD339.1607.79%
AN209.0005.46%
GPI331.65012.25%
ABG226.6608.23%
SAH102.8103.08%


fixed ops

Planet Subaru

Service Manager Christa Collins on Training New Fixed-Ops Hires from Scratch

- September 3, 2020
What separates one service department from the next? Some may say the service technicians and the work they do. Today we’ll learn about a training program that Christa Collins, Service...
body

How Dealer Body Shops Can Navigate the Restart

- September 1, 2020
In April 2020, traffic volumes across the US were reduced by 30 to 60 percent as COVID-19 restrictions kept much of the public at home. As a direct result, fewer...
automotive newscast

CBT Automotive Newscast: August 31, 2020

- August 31, 2020
Today's Featured Interview: CBT News Market Update: Bob Lanham, Facebook & Lance Schafer, LotLinx From the beginning of the COVID-19 pandemic to now, digital marketing in auto retail has undergone a tremendous...
service pickup and delivery

Is Your Dealership Charging for Service Pickup and Delivery?

- August 28, 2020
Retail automotive trends are constantly shifting so it’s important to stay up-to-date with the latest information and data so you don't miss out on any opportunities. Joining us with the...
Volvo

Volvo Car USA Encouraging Tech Careers with Free Tools

- August 27, 2020
Technicians have been a rare commodity for years, spurring companies like Manheim to begin developing apprentice technicians in new and creative ways. However, entrants into the industry can soon discover...
Serra Traverse City

Re-Adjusting Service Department Goals During the Pandemic – Daniel Korte, Serra Traverse City

- August 25, 2020
  Many service directors are faced with the difficult task of eliminating positions as the pandemic continues, but one service director has been able to turn things around for some of...
service department

Five Marketing Strategies to Increase Service Department Sales

- August 24, 2020
According to the National Automobiles Dealers Association, almost 50 percent of a dealer's gross profits are generated by the service department. For many dealerships, service departments can be a significant...
Dealer Forward

Dealer Forward – Silver Linings: Dealer Roundtable of Marketing, Fixed Operations, and Sales Playbooks

- August 20, 2020
  Welcome to another episode of Dealer Forward. Today’s panel discussion covers the Cox Automotive Marketing, Fixed Ops, and Sales Dealer Playbooks, and examines real dealer stories - what is working...
service director

Service Director Manny Escalon on Customer Retention During the Pandemic

- August 20, 2020
Dealership service departments around the nation are adjusting to the ‘new normal’ in a post COVID-19 world. But what exactly does this mean? We spoke with fixed-ops expert Manny Escalon...
service

4 Disciplines that Create a Standard of Accountability in the Service Drive

- August 13, 2020
In almost every state across the U.S., dealership service departments were considered essential services and allowed to remain open throughout the COVDID-19 pandemic. With the majority of showrooms closed at...


CBT News
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