Tag: fixed ops
CBT Automotive Newscast for November 19th, 2019
Today on CBTNews.com - Tuesday, November 19th, 2019:
The Benefits of Digital Marketing for Your Fixed-Ops Department - Andy MacLeay, Dealer.com
On today’s show, we’re pleased...
Jim Roche of Cox Automotive Explains How the KBB Auto Repair...
On today's show, Cox Automotive Vice President, Jim Roche joins CBT to discuss the many capabilities of Kelley Blue Book's brand new auto repair...
Bill Wittenmyer Discusses CRM Management, Growing Your BDC, and the Impact...
Today on CBTNews.com - Tuesday, November 5th, 2019:
Bill Wittenmyer Discusses CRM Management, Growing Your BDC, and the Impact of Digital Retailing
On today’s show, we...
Winter Preparedness: What Should Your Dealership Offer?
Winter is coming. It may have already started to hit in some parts of the country. Where I come from, we often joke (at...
Where Performance is Measured and Reported, Performance Improves!
In any arena, business or sport, top performers are identified through constant, ongoing performance evaluations. If you can’t evaluate their performance, then how can...
5 Fixed-Ops Trends to Pay Attention to in Q4 of 2019
As 2019 winds to a close, it is important to recognize trends that are occurring in the world of Fixed-Ops. 2019 has brought many...
How Manheim’s New Apprentice Program is Helping to Tackle the Technician...
The challenge for service managers isn’t just finding warm bodies, it’s finding qualified and skilled technicians who are willing to step into open positions....
5 Tips and Strategies for an Effective Service Department Mentoring Program
Apprenticeship is a concept as old as time. It used to be that the ONLY way to learn a trade was to serve an...
How Should You Pay Entry-Level Technicians?
On today's episode of the Weekly Tune-Up, Becky Nixon discusses whether you should pay your entry-level technicians at a flat-rate or hourly as well...
Try Performing A Basic Service Inspection Immediately, Then Prioritizing Work Your...
Every customer who pulls into your service department deserves to know the overall condition of their vehicle, each time he or she visits. As...