TSLA391.060-3.4%
GM77.7200.08%
F14.1800%
RIVN17.090-0.71%
CYD44.720-1.15%
HMC28.7700.88%
TM179.7602.84%
CVNA70.6400.05%
PAG204.7504.35%
LAD339.1607.79%
AN209.0005.46%
GPI331.65012.25%
ABG226.6608.23%
SAH102.8103.08%
TSLA391.060-3.4%
GM77.7200.08%
F14.1800%
RIVN17.090-0.71%
CYD44.720-1.15%
HMC28.7700.88%
TM179.7602.84%
CVNA70.6400.05%
PAG204.7504.35%
LAD339.1607.79%
AN209.0005.46%
GPI331.65012.25%
ABG226.6608.23%
SAH102.8103.08%
TSLA391.060-3.4%
GM77.7200.08%
F14.1800%
RIVN17.090-0.71%
CYD44.720-1.15%
HMC28.7700.88%
TM179.7602.84%
CVNA70.6400.05%
PAG204.7504.35%
LAD339.1607.79%
AN209.0005.46%
GPI331.65012.25%
ABG226.6608.23%
SAH102.8103.08%


fixed ops

service

Bill Springer on What Consumers Value Most in the Service Department

- August 13, 2020
DriveSure surveyed nearly 2,000 vehicle owners to find out what it takes to retain their service business at car dealerships and Bill Springer, President of DriveSure is here to discuss...
service

Is Cost or Affordability the Reason for Declined Service Repairs?

- August 10, 2020
According to NADA Data 2019, revenue in dealership service departments is steadily growing statistic. Between 2013 and 2019, dealerships’ total service and parts sales have increased from $42.3 billion to...
newscast

CBT Automotive Newscast: August 10, 2020

- August 10, 2020
Today's Featured Interview: CBT News Market Update: Jonathan Banks, J.D. Power & Len Short, LotLinx Looking at the SAAR for July, auto retail came in at 14.5 million, higher than the initial...
kia dealers

CBT Automotive Newscast: August 5, 2020

- August 5, 2020
Today's Featured Interview: Vince Sheehy Celebrates Sheehy Auto's Sales and Charitable Initiatives There are countless lessons to learn during the COVID-19 pandemic. Dealers are learning more in the span of a few...
Hankook

Hankook Report Finds Car Owners Neglecting Service During COVID-19

- July 22, 2020
A press release from tire manufacturer Hankook reveals that many car owners are foregoing routine maintenance and servicing on their vehicles, even months into the pandemic. Released on July 21st,...
DealerPRO Training

DealerPRO Training CEO Don Reed on Rebooting Your Fixed-Ops Department

- July 15, 2020
With a shortage of technicians, strained advertising budgets, and a national pandemic, it can be tricky for dealers to navigate fixed-ops management. Service drives were largely considered essential services at...
accessories

Is There Value in Aftermarket Accessories and Performance Upgrades?

- July 2, 2020
According to a recent study by the Specialty Equipment Market Association (SEMA), young car enthusiasts ages 16 to 24 spend $7.2 billion each year customizing their vehicles. “More than 7.9 million...
technicians

Technicians Among the Unheralded Heroes in Pandemic Recovery

- July 1, 2020
Since the middle of March when much of the nation was deeply affected by COVID-19 restrictions, automotive technicians have been keeping the nation running. Prior to April guidance regarding essential...
Lee Harkins

The Approach Lee Harkins Says Most Dealers are Missing in Fixed-Ops

- June 24, 2020
On today’s show, we’re pleased to welcome back Lee Harkins, President and CEO of M5 Management Services. In this segment, Lee and Jim discuss some practical strategies service departments can...
Fixed-Ops

5 Strategies to Raise the Standards of Your Fixed-Ops Department – Michael Roppo

- June 19, 2020
On today’s show, we welcome back  Michael Roppo, President and Director of Dealer Fixed-Ops Consulting and Training at Automotive Domain Results. In this segment, Michael and Jim talk about improving...


CBT News
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