Monday, May 23, 2022

How Dealers Can Use Fixed Ops to Maximize Customer Lifetime Value

When most people think of a dealership’s automotive sales, much of the emphasis is put on cars. Nevertheless, the service and parts departments and their impact on automotive dealership sales shouldn’t be ignored. According to NADA, the service department now comprises practically half of a dealership’s profit. Additionally, they found that 74 percent of customers […]
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Chanell Turner
Investigative Journalist for CBT News

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