Tag: fixed ops
8 Habits That Every Service Manager Should Adopt in Order to...
Setting and enforcing a new standard in your dealership at the very beginning of the year is the easiest way to ensure that you...
CBT Automotive Newscast for March 11, 2020
Today on CBTNews.com - Wednesday, March 11th, 2020:
8 Habits That Every Service Manager Should Adopt in Order to Be Successful - Michael Roppo
Setting and...
Customer Acquisition and Retention
On this week's episode of the Weekly Tune-Up, CBT's Jim Fitzpatrick talks to fixed-ops expert, and regular CBT contributor, John Fairchild of Fairchild Automotive...
Are Service Department Hours in Line with Customer Needs?
Call tracking and lead management provider, CallSource, analyzed 106 million inbound phone calls to dealerships over three years. Of those calls, more than three-quarters...
What It Takes To Find, Train, and Retain Great Service Technicians...
On today’s show, we’re pleased to welcome back Michael Roppo, President and Director of Dealer Fixed-Operations Consulting and Training at Automotive Management Resources. Jim...
CBT Automotive Newscast for March 4, 2020
Today on CBTNews.com - Wednesday, March 4th, 2020:
What It Takes To Find, Train, and Retain Great Service Technicians - Michael Roppo, Automotive Management Resources
On...
The Keys to Running a Profitable Subscription Business – Vince Zappa,...
Jim Fitzpatrick is joined by Vince Zappa, President of Clutch Technologies, at the 2020 NADA Show in Las Vegas, Nevada.
VIDEO TRANSCRIPT:
Jim Fitzpatrick: Vince Zappa, president of...
Pros and Cons of a 4-Day Work Week for Service Technicians
In 1930, during the Great Depression, economist John Maynard Keynes predicted that a 15-hour workweek would become a reality “within 100 years.” At the...
The Best Way to Pay Technicians
On this week's episode of the Weekly Tune-Up, CBT's Jim Fitzpatrick talks to fixed-ops expert, and regular CBT contributor, John Fairchild of Fairchild Automotive Solutions....
6 Tips to Make the Reconditioning Process Easier and More Efficient
One of the fastest ways to increase used vehicle sales and profits is to streamline the reconditioning process. Buying great inventory at a great...
