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By strategically building their own service-to-sales pipeline, dealers of all sizes and OEMs can fuel their service drive’s profitability

How to adapt your dealership to navigate the service-to-sales evolution

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The service department has always proven to be a major driver of profitability for dealers of every size. Even so, current market dynamics are increasingly...
Education is important. Dealerships have an opportunity—and responsibility—to demystify EV maintenance for customers.

Navigating EV maintenance: what dealerships need to know


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Imagine walking onto your showroom floor first thing in the morning. The familiar hum of traditional internal combustion engine vehicles buzzes in the background. But...
Ujj Nath joins Inside Automotive to discuss how platforms like myKaarma can boost BDC performance and improve fixed ops profitability.

Enhancing fixed ops performance with BDC software — Ujj Nath |...

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It is important to partner with the right vendors, especially when it comes to entrusting your dealership's fixed operations to a business development company...
Alan Haig discusses M&A activity

Why retail automotive is still going strong despite years of challenges...

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On this episode of Inside Automotive, host Jim Fitzpatrick is once again joined by Alan Haig, founder of Haig Partners, to discuss further developments...
Ford recall brake hose

Ford recalls 1.5 million vehicles over windshield wiper, brake hose defects

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Ford is issuing two separate recalls for roughly 1.5 million vehicles, citing windshield wiper and brake hose defects. The first and largest of the two...
Automotive technician grapples with new EV technology

Everything you need to know about the technician skills gap for...

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Unless you’ve hit the technician lottery, chances are your dealership is among the thousands of automotive businesses suffering through a shortage of qualified service...

5 simple ways to improve customer retention and satisfaction

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If your clients aren’t happy with your services, you won’t be able to keep up with the other Key Performance Indicators (KPIs) that are...
Schaubert, inclusion inclusive

Fixing the disconnect between dealers and fixed ops with inclusion

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Chris Schaubert, the Founder of Fixed Ops Solutions, joins Inside Automotive for another discussion on service department excellence. On this episode, Schaubert and host Jim Fitzpatrick...
Spiffy

What will Spiffy do with its $30 million Series C funding...

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Technology and services company, Spiffy, recently announced $30 Million in Series C financing which it expects will drive tremendous growth in 2023 and beyond....
fixed operations

How will EVs affect fixed operations revenue?

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A 2017 article in Automotive News undoubtedly caused indigestion among franchised dealer executives by foretelling how EVs would cause fixed operations to drop. In...