Tag: fixed ops
Vehlo acquires Rapid Recon and Velocity Automotive
KNOXVILLE, Tenn., January 23, 2023 — Vehlo, a leading provider of software and financial solutions for the automotive repair industry, today announced the acquisition of...
Using video to improve transparency in your service department – Joe...
Today’s consumers are counting on their dealers to be transparent more than ever. Video is a fantastic resource to build trust due to the...
The importance of attracting fleet customers to service and parts
The sales department at your dealership knows how valuable it is to have fleet customers. After all, how much more profit is achieved when...
How to save your customers time at the dealership without compromising...
In 2019, McKinsey said, "The automotive customer experience can often feel outdated and inferior, especially for younger customers, who seem to be losing interest...
AutoNation to expand after-sale products with RepairSmith purchase
On Monday, one of the country’s largest automotive retailers, AutoNation, announced the acquisition of maintenance company RepairSmith to boost its after-sale options.
The purchase is...
How car dealers can navigate the ongoing auto tech shortage
As the year continues to progress, it’s time to do an update on the auto tech shortage in the United States. As we discussed...
4 innovative ways to grow your service department’s hours per RO
Among the top KPIs your service department should be evaluating, the hours per RO is one of the most important. After all, you don’t...
4 ways to measure your service advisors’ success
You use valuable KPIs to track the success of your service department, but how is your service advisor stacking up? As the head over...
How to boost service and fixed ops during the winter months
The winter months offer a prime opportunity for dealerships to institute revenue-generating servicing strategies and add value to customers. Additionally, the fall months provide...
Why Don Reed believes EVs could be a major revenue opportunity...
According to GreenCars.com, electric vehicles (EVs) do not need servicing for more than two dozen mechanical components found in ICE vehicles. In light of...
