TSLA362.440-4.71999%
GM83.6600.61%
F12.3100.26%
RIVN13.0200.07%
CYD26.350-0.22%
HMC34.0600.61%
TM191.9403.34%
CVNA60.5902.63%
PAG212.00017.21%
LAD295.31013.82%
AN159.8006.61%
GPI239.80011.43%
ABG169.8707.9%
SAH63.5103.46%
TSLA362.440-4.71999%
GM83.6600.61%
F12.3100.26%
RIVN13.0200.07%
CYD26.350-0.22%
HMC34.0600.61%
TM191.9403.34%
CVNA60.5902.63%
PAG212.00017.21%
LAD295.31013.82%
AN159.8006.61%
GPI239.80011.43%
ABG169.8707.9%
SAH63.5103.46%
TSLA362.440-4.71999%
GM83.6600.61%
F12.3100.26%
RIVN13.0200.07%
CYD26.350-0.22%
HMC34.0600.61%
TM191.9403.34%
CVNA60.5902.63%
PAG212.00017.21%
LAD295.31013.82%
AN159.8006.61%
GPI239.80011.43%
ABG169.8707.9%
SAH63.5103.46%


dealership

orphan owners

How to Effectively Handle Orphan Owners

- October 30, 2018
 On today's episode of the Tom Stuker Show, Tom talks about how you can effectively handle orphan owners, people who have bought from your dealership whose salesperson is no longer...
Milennial

The 60 Percent: How to Fight High Dealership Turnover to Retain Millennials

- September 11, 2018
While it is true that good help is hard to find, some would argue that it is even more challenging to keep it. If you are a dealership owner, you...
OEM

How Well Do Your Employees Know Your Dealership’s OEM?

- August 16, 2018
Working in a dealership requires dedication and commitment. Whether a GM, a salesperson, or even a lot technician, the day-to-day objectives of each position in the dealership demand hard work...
tires

Want to Increase Tire Sales? Here’s How to Do it!

- August 15, 2018
With Amazon’s recent purchase of the online pharmacy company Pillpack, it is hard to ignore the thought:  is there any industry Amazon founder Jeff Bezos doesn’t want to dominate if...
customers

Putting Your Dealership Customers To Work As Brand Ambassadors

- August 9, 2018
When you want to get your dealership to be well-known around the nearest towns and cities, the best form of advertising is brand building. Brand building is an essential phase...
Michelli

Improve Your Employees Experiences to Enhance Your Dealership’s Success – Joseph Michelli, NYTimes Best Selling Author

- August 8, 2018
Internationally recognized speaker, author, consultant, and an expert in the area of customer experience, Joseph Michelli, is back on the CBT Automotive Network and this time we talk about employee experience...
customer experience

Mapping Your Online Customer Experience

- August 8, 2018
In the current competitive auto market, having an online presence is a must. Before they even set foot in your door, chances are the majority of your customers will have...
branding

Setting Up A Branding System For Your Dealership

- July 31, 2018
Though there isn’t a single agreed upon definition of Employee Branding, it basically encompasses everything related to what it is like to work at the company in question. A well-managed...
dealership

Six Must-Have Tools on Your Dealership Website

- July 27, 2018
No longer are dealership websites just for displaying contact information and vehicle descriptions. Today, customers are looking for a more responsive and immersive experience when it comes to engaging with...
customers

Four Ways to Keep in Contact with Customers Between Purchases

- July 26, 2018
You have a customer, and they bought a car. Now what? After the transaction ends, how do you ensure that client comes back for repeat business? Here are four creative...


CBT News
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