We sometimes have too much engineering in our CRMs. In fact, David says some dealerships don’t concentrate on certain tasks being done properly. See how to avoid that from happening.
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Negotiation is a word that causes excitement in some and dread in others. To many, negotiations may seem like an unnecessary part of doing business, but in most industries—including automotive...
Who are you as a dealership, and what do you stand for? If someone were to ask the above question to one of your employees, what would you want them...
It’s no secret that the dealership model is under attack in America. From subscription alternatives that could bypass traditional dealers to startups like Carvana claiming they provide a better way...
According to Wikipedia, the United States automotive aftermarket was estimated to be worth $318.2 billion in 2013 and contributed more than 2.3% to GDP. These numbers have risen since then...
[Originally aired August 9, 2018]
Jim Fitzpatrick sits down with James Boening, the General Manager of Audi South Atlanta, to discuss turnover, the internet, and digital marketing.
James began in the industry...
Every year, as soon as the third quarter comes to an end, the floodgates seem to open with the customers being in generous moods. It seems almost like without any...
Every business needs the support of their local community in order to be as successful as possible. Dealerships are no different. It can be easy to just get distracted by...
As a well-established corporate practice, mentoring has been a chosen practice for many businesses across the various industries. According to the Association for Talent Development, around 71% of Fortune 500...
With unemployment down around 3-4% nationwide, there is an abundance of good jobs available, and a dearth of talent that needs employment. This is particularly hard in the car business,...