TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%


customer engagement

On this episode of Loyalty-Based Sales Strategies, Suzuki introduces a impactful way to enhance customer engagement—through GIFs and memes

How dealers can boost their engagement with GIFs and memes

- September 24, 2024
In today's fast-paced digital world, standing out in sales is more challenging than ever. On this episode of Loyalty-Based Sales Strategies, Jen Suzuki introduces a fun yet impactful way to...
Loyalty-Based Sales Strategies Featured
By translating customer feedback into actionable knowledge, dealerships can upgrade customer satisfaction and gain a competitive edge.

How to make customer feedback part of your dealership’s growth strategy

- December 21, 2023
In today’s highly competitive market, dealerships are continuously searching for new and creative ways to gain a competitive advantage. One often underestimated resource that can provide invaluable insights is customer...
Sales & Marketing Articles
Last September, Tom Masano Auto Group made the pivotal decision to adopt a new CRM. Immediately the auto group saw an influx of engagement.

Unleashing growth: what Tom Masano Auto Group did that transformed their dealership operations

- June 29, 2023
In the ever-evolving automotive industry, staying ahead of the competition requires embracing innovation. That’s exactly what Kevin Pitts and Tom Masano Auto Group did when they chose a company that...
Sales & Marketing Publishing Partners
Digital Air Strike, Venneri

Identifying and correcting problematic gaps in consumer engagement

- January 25, 2023
As we look across retail automotive today, many dealers and OEMs are asking how they can provide the most frictionless experience for consumers. On today’s episode of Inside Automotive, Alexi...
Sales & Marketing Inside Automotive
ActivEngage digital communication tools

Why dealers must have robust digital communication tools to engage car buyers

- January 12, 2023
As the world grows accustomed to the digital phenomenon, trends, and insights regarding conversations between dealers and car buyers are at the forefront of everyone's mind. Today on Inside Automotive,...
Inside Automotive Daily Automotive News
CRM, Roessler

How to better drive customer engagement with DriveCentric’s Steve Roessler

- December 15, 2022
A dealership's buying experience is greatly influenced by human interaction. Steve Roessler, Chief Evangelist Officer at DriveCentric, talks about the distinctions between engagement management and data management on today's edition...
Inside Automotive Publishing Partners

What resource dealers need to sustain customer success with Outsell’s Mike Wethington

- December 7, 2022
Customers of today demand that businesses cater to their requirements and give them a more personalized shopping experience. Mike Wethington joins us on today's episode of Inside Automotive to discuss...
Sales & Marketing Daily Automotive News
CRM, Roessler

Streamline digital communications at your dealership with better CRM engagement tools — Steve Roessler | DriveCentric

- September 9, 2022
Car dealers are always looking for the best in class CRM, or customer relationship management system, and one company is expanding quickly in the market. Today on Inside Automotive, we’re...
Sales & Marketing Inside Automotive

Strategies your car dealership can use to reach new benchmarks this year

- January 20, 2022
How prepared are you for success in this first quarter of 2022? Typically a new year means car dealers are armed with new goals and resolutions, but could there be...
Sales & Marketing Featured
customer engagement

Four ways to improve customer engagement at your car dealership

- June 23, 2021
If there’s one thing that dealers have learned in the past 17 months, it’s how to be adaptable. Aside from a select few instances, the business of selling cars was...
Sales & Marketing Articles

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Paul Brown, Vice President of Ascent Dealer Services, explains how negative equity affects trade-in values and how dealerships can protect themselves and customers with gap insurance.
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The key to closing deals underwater

CarMax shares fall 14% as new CEO Keith Barr unveils turnaround plan focused on lower-priced vehicles amid softening consumer demand.
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CBT News
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