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To access the ultimate efficiency of a dealers consumer trade-in method, ensure that these aspects of inventory sourcing methods are ongoing:  

How dealers can more effectively source cars from consumers

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In the fast-paced world of automotive retail, it is easy to get bogged down with day-to-day operations and overlook critical aspects of your dealership's efficiency. However, it...
Toxic employees, despite their success in meeting targets and achieving results, can have a detrimental impact on the dealership's culture.

How to manage high-performing, but toxic employees in fixed operations

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In the dynamic world of automotive dealership fixed operations, the pursuit of excellence is paramount. Dealerships rely on a dedicated team of technicians, service...
In the latest episode of Inside Automotive, we're joined by Robyn L. Garrett to discuss strategies to create a happy and healthy work culture

How to build a happy, healthy culture in the dealership – Robyn...

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Culture is the single aspect of an organization that impacts everything from performance to how your company is perceived. In the latest episode of...

6 mental health and wellness activities to promote positivity at the...

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The majority of people in leadership roles have heard the phrase “People are your best asset,” and many would agree this is true. Without...
Purpose is the dealership's foundational framework on which it builds long-term company culture, goals, missions, and values.

How to unlock the power of purpose and drive your dealership...

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The bar to becoming a successful automotive group is extremely high. Worth $2.86 trillion in 2021, the automotive industry is indubitably one of the most...
candidates

What should you look for when interviewing candidates for the dealership?

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Finding the perfect fit for your dealership isn't just about sifting through resumes or looking at years of experience in the automotive industry. It's...
Encouraging a culture of creativity and innovation within your organization makes employees feel much more comfortable sharing new ideas.

Fostering a culture of creativity to drive innovation in your dealership

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As with most sectors, the automotive industry must continue to come up with creative solutions and groundbreaking innovations to keep consumers happy. Professionals in...

How to build a culture of accountability in your dealership

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Building a culture of accountability in any business is not easy, but it is critical for the success of teams, including those within dealerships....
Serra Automotive employs 3,000 employees across seven states and manages a network of 54 dealerships, 66 auto franchises, and 25 brands.

Serra Automotive’s Joe and Matt Serra on fostering a great culture...

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Recently, Jim Fitzpatrick had the opportunity to visit the Serra Automotive headquarters in Fenton, Michigan. On this episode of the Executive Profile, he is...

How to create a welcoming and inclusive environment for female and...

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The automotive­ industry is predominantly controlled by a particular de­mographic: white and male. Unfortunately, this has cre­ated an intimidating or even unwe­lcoming environment for...