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employee burnout

How to get better at spotting and addressing employee burnout at...

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At a time when many business owners are doing more with less, how do you address employee burnout? Today on Inside Automotive, we're pleased...
loyalty marketing program

How to improve your car dealership’s first-party data with guest Brian...

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Today on Kain & Co., host David Kain, President of Kain Automotive, sits down with Brian Toole, Director of Carpathic, to take a deep dive into managing first-party data at the dealership level. In this episode, we’ll find out how car dealers can best clean, manage, and utilize their first-party data. Toole has been in the car […]
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loyalty marketing program

Harnessing the power of a positive dealership culture

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Today on Kain & Co., host David Kain, President of Kain Automotive, sits down with Gary Bang, Vice President and Dealer Partner for Ferman Auto Group’s motorcycle division. Bang currently oversees four Harley-Davidson stores with a fifth store under construction. Over the years, Bang has been devoted to developing positive dealership culture at every one of his […]
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happy leader

Are you a happy leader? Find out how happiness can drive...

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The question sounds so simple—are you happy? Many business leaders and professionals miss out on growth and development opportunities by not taking their own happiness into account. To discuss this further, we recently sat down with speaker Tia Graham, Founder of Arrive at Happy and author of “Be A Happy Leader: Stop Feeling Overwhelmed, Thrive […]
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candidates

What should you look for when interviewing candidates for the dealership?

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Over the last year, you’ve lost employees because of everything that surrounds the shutdowns. But now that business is back in most dealership areas, you probably now find yourself looking for employees. Although there may be a good number of people available, how do you find the right fit? Do you only use experience or […]
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employee trust

CultureWise’s David Friedman on the critical behaviors that build employee trust

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As leaders and business owners, many of us think about the importance of building trust with our customers, but is employee trust being overlooked? According to new research brought to us by Forbes, over half of the American workers feel they have no one to turn to with a workplace issue. This can be detrimental. […]
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employees

Best practices for hiring at your car dealership

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People are quitting their jobs, and the pandemic didn’t help. But it’s not necessarily about the pandemic or even low pay. In a 2019 study, the NADA said that auto dealerships paid, on average, 23% higher wages than in the non-auto segment. And 2020 has only increased wages. No, it’s more than money. NPR says, “Many are […]
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Roger Love

How to make a difference and build a great car dealership...

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On the latest edition of Straight to the Point, host Frank J. Lopes is joined by Tim Cox, Co-founder of CarNow. Lopes gets straight to the point by asking Cox, Can car dealers, general managers, and salespeople in the dealership truly make a difference? Cox begins the conversation by discussing the three attributes of leadership that […]
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lessons

4 common lessons dealers and business owners learned in 2020 –...

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Today on CBT News, anchor Jim Fitzpatrick is joined by Joseph Michelli, CEO of The Michelli Experience and bestselling author. Michelli joins the show to look back on the lessons learned in 2020 and discuss his new book, Stronger Through Adversity.  Michelli opens the conversation by sharing what readers can take away from the tools […]
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Bergstrom Automotive

How to build a strong culture at any car dealership regardless...

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With 16 dealerships named to Automotive News' 'Best Places to Work', Bergstrom Automotive had the most dealerships to make the list. On today’s show,...