Tag: car dealership
Service department analysis paralysis. how to make a decision and move...
Service operations generate mountains of data associated with the performance of the department. Leaders can and do devote a lengthy amount of time and...
Managing stress and burnout in the fast-paced retail automotive industry
The automotive retail industry is a dynamic and ever-evolving sector that poses unique challenges for its professionals. From continuous customer interactions to meeting sales...
4 things dealers are keeping top of mind this year
2024 offers a glimmer of hope for auto dealers navigating the tricky terrain of used car sales, despite lingering market uncertainties and a notable...
Mobile service startups transform car service, capturing dealership attention
A wave of innovative startups is challenging the status quo by offering mobile repairs and maintenance for cars just about anywhere. These disruptors have...
March sees 12.1% new car sales surge amid market adjustments
In March 2024, new car sales are poised to make a big leap. Analysts forecast 1,525,700 units sold, a 12.1% increase from the previous...
Building rapport: the art of systematic and proactive communication for dealership...
In the WHIRLWIND environment of an automotive dealership service center, service advisors play a pivotal role in fostering positive relationships with customers. OR DO...
For buyers and sellers, EV range is still too confusing
Even though an EV’s range seems like it should be a single number, there are actually three types of electric vehicle range that can...
Dealerships explore new strategies to win over younger car buyers
Imagine a family-owned dealership deeply rooted in tradition but now facing a pressing dilemma: attracting the elusive younger generation. As digital platforms and social...
Tax season: the strategic play in a dynamic market
We are two years removed from the height of the pandemic and the automotive market has never been more volatile than it is now....
How to manage high-performing, but toxic employees in fixed operations
In the dynamic world of automotive dealership fixed operations, the pursuit of excellence is paramount. Dealerships rely on a dedicated team of technicians, service...