On this week's episode of the Weekly Tune-Up, Becky Nixon talks about a topic discussed during expense conversations in your parts and service operation: the cost of a parts wholesale...
Both the U.S. Senate and the House recently approved a resolution to repeal the Consumer Financial Protection Bureau’s (CFPB) dealer participation guidance (at this writing, all that remains to rescind...
How a customer perceives your business is vital to the dealer’s everyday operations. It’s important because customers will be sure to research your business online before they even arrive at...
Our guest today on the CBT Automotive Network has enhanced and transformed his dealership group’s finance and insurance department, but shining the spotlight where more focus was needed. Dan Mason,...
Today on CBTNews.com - Monday, July 2nd, 2018:
Finding Long-Term F&I Success through Transparency - Dan Mason, Brandon Steven Motors
Our guest today on the CBT Automotive Network has enhanced and transformed...
In addition to Daimler AG, other automobile makers have now spoken out against President Donald Trump’s proposed tariffs. A Bloomberg article published on July 1, 2018 reported that BMW, Ford,...
The auto industry has always been at the forefront of technological advancement. This has never been truer than at the current time. Self-driving cars, smart cities, and connected technologies are...
Recently Edmunds released a report looking at car buying trends for 2018 and forecasting projected sales. They looked comprehensively into patterns across several years and into different areas of automotive retail...
Females make up over 65% of your daily service department customers, and their buying habits and decision making is vastly different from the average male customer's. Why use the same...
According to a 2016 Car Buyer Experience Survey, buyers were least satisfied with the long purchasing process. Interactions with the F&I department came in second. On average customers spent three...