There are many career paths one can take in the car business. Service, Parts, Sales and Accounting all require different skills and offer unique opportunities to employees. Within the sales...
By 2021, Market Reports Center projects that Big Data Investments in the Automotive Industry will reach $5 billion. The Market Reports Center also already estimates that number to reach $3.3...
Having stress in the workplace makes for an unproductive workplace. Stressed employees have difficulty finishing tasks on schedule and have a harder time positively interacting with customers. Not only that,...
“I just got out of a meeting pumping up my guys for you and I’s interview. It’s all about pumping the guys up because some people forget they’re the people...
When you think of businesses with outstanding customer service, it’s highly probable that Chick-fil-a comes to mind. The Food Chain has set themselves apart from their competitors by providing a...
We have all met Service Advisors who just seem to be natural at sales. Some people have simply “got it” when it comes to sales skills, inspiring admiration and envy...
If you’re thinking about expanding your franchise dealership, there are a lot of aspects to keep in mind when taking this giant ‘leap of faith’. Below, you’ll find a few...
Who’s teaching the managers and trainers at your dealerships in order to make sure that employee training is effective? In part three of our interview series with Paul Cummings, we...
Today on CBTNews.com - Friday, July 13th, 2018:
Have Your Managers Been Taught to Teach? - Paul Cummings
Who’s teaching the managers and trainers at your dealerships in order to make sure...
Check the correct statements...
❑ In good times we develop bad habits because we can.
❑ In bad times we develop good habits because we have to.
We hardly ever get the chance...