TSLA378.9003.6%
GM83.450-0.5%
F13.100-0.07%
RIVN15.140-0.22%
CYD35.0500.01%
HMC32.420-0.11%
TM192.060-0.44%
CVNA65.360-1.82%
PAG209.860-2.3%
LAD312.320-3.83%
AN169.6100.85%
GPI253.7502.88%
ABG187.0602.51%
SAH65.340-0.58%
TSLA378.9003.6%
GM83.450-0.5%
F13.100-0.07%
RIVN15.140-0.22%
CYD35.0500.01%
HMC32.420-0.11%
TM192.060-0.44%
CVNA65.360-1.82%
PAG209.860-2.3%
LAD312.320-3.83%
AN169.6100.85%
GPI253.7502.88%
ABG187.0602.51%
SAH65.340-0.58%
TSLA378.9003.6%
GM83.450-0.5%
F13.100-0.07%
RIVN15.140-0.22%
CYD35.0500.01%
HMC32.420-0.11%
TM192.060-0.44%
CVNA65.360-1.82%
PAG209.860-2.3%
LAD312.320-3.83%
AN169.6100.85%
GPI253.7502.88%
ABG187.0602.51%
SAH65.340-0.58%

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achieve

How to Help Your Team Set and Achieve Their Goals Year After Year – Glenn Pasch, CEO of PCG Digital

- June 4, 2019
 Comfort and complacency are the dealership's worst enemies, and customers are quick to move on to competitors who meet their changing needs. That’s why continuous improvement in all dealership departments...

How to Help Your Team Set and Achieve Their Goals Year After Year – Glenn Pasch | How to Run a Successful Dealership Rental Program | Customers Say “No More Haggling” When it Comes to Price

- June 4, 2019
 Today on CBTNews.com - Tuesday, June 4th, 2019: How to Help Your Team Set and Achieve Their Goals Year After Year - Glenn Pasch, CEO of PCG Digital Comfort and complacency are...
F&I

How F&I Expert Rick McCormick Found His Niche in the Most Unlikely Place

- May 30, 2019
How F&I Expert Rick McCormick Found His Niche in the Most Unlikely Place Today on CBT we are happy to have Rick McCormick in our studio. Rick is the National Account...
newscast

Surprise and Delight: A Great Customer Service Concept. Or Is It? – Shep Hyken | The Best Way to Pay Your Service Technicians | How To Measure the Return On Investment For Automotive Events

- May 28, 2019
 Today on CBTNews.com - Tuesday, May 28th, 2019: Surprise and Delight: A Great Customer Service Concept. Or Is It? - Shep Hyken, CX Expert and Best Selling Author When talking about customer...

How to Capitalize on Summer Incentives and Attract Consumers To Your Showroom – Brian Moody, Autotrader

- May 27, 2019
 Memorial Day is filled with perks and incentives. This holiday signifies the start of summer sales, but even with incentives and a strong economy, dealers are still struggling to get...
technicians

The Best Way to Pay Your Service Technicians

- May 27, 2019
Employee wages are one of the biggest expense of any dealership. This is especially true in the service department. Attracting quality talent and paying them what they are worth are...

What Can We Expect From Used Car Sales in Q2? Jonathan Banks from J.D. Power Provides Insight

- May 23, 2019
The used car market has had its fair share of turns and changing trends so far in 2019 and Jonathon Banks, Vice President and General Manager for Vehicle Valuations at J.D....

Larry Dorfman on Why He is Handing Over the Reins of EasyCare to Finbarr O’Neill

- May 23, 2019
 CBT News is pleased to welcome back Larry Dorfman, Founder of EasyCare, and Finbarr O'Neill, Chairman and CEO, to discuss some of the changes that will be occuring to the...

Is Your Dealership Getting Fooled by Vanity Metrics? – Jonathan “JT” Thompson, Force Marketing

- May 22, 2019
Despite positive page views and clickthrough rates some dealerships continue to ultimately struggle with sales and outcomes. Jonathan "JT" Thompson, Vice President of Sales at Force Marketing, sits down with...
vendors

7 Tips For Evaluating Your Vendors

- May 22, 2019
Any business owner will tell you that the success of their business depends greatly on both the vendors and suppliers that they choose. While an inflexible and tough supplier will...
CBT News
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