TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%

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service department

How to Maximize Profits in Your Service Department

- May 8, 2018
Service revenue has its ebbs and flows just like any other department, but it’s typically less exaggerated. The lows don’t swing quite so low and the highs are modest gains....
newscast

“We’re Seeing a Turn In Customer Retention and Service Departments Are The Foundation” – Jim Roche | Auto Groups Continue To Expand Used-Car Offerings | Automaker Adds Augmented Reality to It’s FB Messenger

- May 8, 2018
On today’s CBT Newscast for Tuesday, May 8th, 2018: Automotive CX Summit Promises High-Value Experience for All Attendees Jon Munzel, the founder and President of the Thought Leadership Summits, joins us on...
emergency

Emergency And Safety Training: What Your Dealership Should Know And How To Be Prepared

- May 4, 2018
To get through any sort of emergency, you need proper preparation. There are various reasons as to why you should cultivate a culture of safety in a dealership. First and...
Trump Administration

17 States, Lead by California, Sue Trump Administration Over EPA Rollback

- May 3, 2018
WASHINGTON – In a much anticipated backlash to recent EPA rules reversals, 17 states, including California, are now suing the Trump administration over recent actions by the EPA to reverse...
content calendar

Does Your Marketing Department Need A Content Calendar?

- April 25, 2018
Consistency is a word that is frequently heard in the marketing and advertising world. Do you know what you’re blogging, sharing, and posting this Wednesday? Or the Wednesday after that?...
service department

Training New Recruits in Your Service Department

- April 24, 2018
Recruiting and training service personnel has been a hot topic of conversation in recent years. Attracting and retaining good talent in your service department is getting harder to do in...
newscast

A Forward-Thinking Alternative To Traditional Car Ownership – Scott Painter, Fair | Training New Recruits in Your Service Department | A Multi-Channel Approach to Target Customers

- April 24, 2018
On today's CBT Newscast for Tuesday, April 24th, 2018: A Forward-Thinking Alternative To Traditional Car Ownership - Scott Painter, Fair Scott Painter joins CBT Automotive News from the J.D. Power Automotive Conference...
service department

Should Your Service Department be Open on Sundays?

- April 19, 2018
It is no secret that dealership personnel work long hours. The car business is demanding of employees’ time, but it can be equally demanding on relationships and personal life. Because...
Profitable Growth

How Your Service Department Can Build Profitable Growth Amid Margin Compression – Jim Roche

- April 13, 2018
Dealers are seeing margin compression for both new and used vehicles. Dealers are also seeing new car sales volume on the slow downslide. So if your ultimate objective is profitable...
NADA

How Much Profit is Your Service Department Losing From Missed Calls? – Traver Connect

- April 10, 2018
Sales BDC was a buzz word roughly twenty years ago. Now, the service department is buzzing and along with it comes a BDC to help. John Traver, Chief Executive Officer...