TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%

Search for:

newscast

Proven Techniques to Boost Participant Performance Back in the Store | How Much Profit is Your Service Department Losing From Missed Calls?

- April 10, 2018
On today's CBT Newscast for Tuesday, April 10th, 2018: Proven Techniques to Boost Participant Performance Back in the Store: Forrest Heathcott, President JM&A For over 40 years, JM&A Group has provided F&I...
EPA

EPA Rolls Back Car and Truck Standards with Complicated Implications

- April 9, 2018
On April 2, 2018, the Environmental Protection Agency (EPA) took steps to reverse Obama-Era rules that were touted as the most aggressive action taken by any government to combat climate...
CBT News

CBT Automotive Network Announces Departure of Co-Anchor Joe Gumm

- March 27, 2018
March 26, 2018, Atlanta, GA - CBT Automotive Network, would like to announce the departure of Joe Gumm, one of the network's co-anchors. This change will be effective immediately. Since joining...
parts department

How can Analytics Help your Parts Department?

- February 23, 2018
This is the age of information. Business is smarter and agiler than ever before thanks to insights and analytics that were not available in the not so distant past. When...
female customers

The value female customers bring to your service department

- February 12, 2018
Are you taking full advantage of the type of retention women create for your service department?  Becky explains ways you can appeal to female customers.
newscast

How not to start off the hiring process | AutoNation no longer refusing applicants who test positive for marijuana | Why your finance department will lead the way to future buying

- January 31, 2018
  On today's CBT Newscast for Wednesday, January 31st, 2018: How not to start off the hiring process Although it's a new year, it's a problem that continues: high turnover with sales departments...
CSI score

5 Easy (And Cheap) Ways to Increase Your Service Department’s CSI Score

- January 23, 2018
The old cliché tells us that ‘Talk is Cheap.’ But every sale in your dealership begins with talk. Likewise, dissatisfied service customers can give you a low CSI rating, not...
tax law

The New Tax Law & Your F&I Department: The Good News and the Bad News

- January 19, 2018
No matter where you fall on the charged political spectrum these days, one thing is for certain – the new tax law signed by President Trump last month will have...
customers

Total Customer Connect’s OJ Laos: Tracking Service Repair Orders Online

- January 19, 2018
  When customers drop off their cars at your dealership for service, they often feel as if their leaving one of their children with you. They want to know what's going...
newscast

Mike Jackson on the benefits of tax reform | Tracking Service Repair Orders Online | How VR can simplify the test drive

- January 19, 2018
  On today's CBT Newscast for Friday, January 19th, 2018: Tracking Service Repair Orders Online When customers drop off their cars at your dealership for service, they often feel as if their leaving...