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Moving from Command and Control to Collaboration
By taking time to invest in your employees, you increase your chances of slowing down the revolving door. BY KIRK MANZO
For the past several...
Implementing Changes That ‘Stick’ With Your Dealership Teams
What you can do to narrow the ‘knowing – doing’ gap when implementing change in your dealership.
BY TOM KUKLA
“When you are through changing, you...
Make the Most of Your Marketing Dollars
Paying close attention to three key areas could prevent you from wasting 20 percent or more of your marketing budget. BY GLENN PASCH
You could...
Strategy Before Tactics When It Comes to Facebook
When deciding whether to have a separate Facebook account for business and personal, it’s best to examine your marketing goals. BY KATHI KRUSE
I’m not...
Less Time – More Profits
Today’s car shoppers have already done their homework, so starting them out at Point A is a waste of time. BY GRANT CARDONE
Time is...
Management-Driven Leadership
If you want to develop a winning team, spend the time and effort coaching and training them. BY JOE VERDE
“It’s better to have one...
Avoiding Position Pitfalls
Understanding your role in the dealership and how it contributes to the success of the entire operation leads to satisfied customers, higher profits and...
Servicing Millennials
Now is the time to embrace the way this generation shops not only for cars, but also for service, and adapt to their digital...
Holograms: Coming to a Dealership Near You?
Will holographic technology make the tablet – or even the F&I manager – obsolete? BY GEORGE ANGUS
Americans love technology. That’s a fact. And staying...