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fixed ops

How Fixed Ops can Boost Dealer Revenues in Times of Uncertainty

Amid flattening auto sales, many dealerships are turning to their back-end operations to future-proof their businesses. It is likely that the recent outbreak of...
George Benzingvideo

The Future of F&I and Other Trends – George Benzing, The Oak Group

In today's segment, we speak with George Benzing, F&I Expert, and the National Sales Director at The Oak Group. In this segment, George and...
COVID-19video

Will COVID-19 Change Auto Retailing for Good? – Doug Stephens, Retail Prophet

  As part of our ongoing Coronavirus coverage, we’re pleased to welcome Doug Stephens, Founder and President of Retail Prophet and author of "Reengineering Retail:...
COVID-19

COVID-19: What Should Dealers Expect Staff to Do?

Management and staff in retail everywhere are unsure how to deal with the novel coronavirus pandemic. In the current industry, it’s the first time...
Rhett Ricartvideo

NADA Chairman Rhett Ricart Discusses Challenges Dealers Face with the Coronavirus Crisis

  As part of our continued coverage of the Coronavirus outbreak, we are very pleased to bring you a special segment with Rhett Ricart, 2020...

The Importance of Confirming Appointments

On this week's episode of Kain & Co., David Kain talks about confirming appointments with your ptoential customers in order to move to the...

Are You Presenting Your Menu the Right Way?

On this week's episode of F&I Today, industry expert Becky Chernek explains how consistent product pricing and offering your full F&I menu to all...

Dealing with Competition as a Car Salesperson

As a car salesperson, you face a lot of competition. On this week's episode of Straight Talk, David Lewis talks about dealing with that...

The Active Delivery Process

On this week's episode of the Weekly Tune-Up, Jim Fitzpatrick is once again joined by guest host Michael Roppo, President of Automotive Management Resources....