On Wednesday, the Federal Trade Commission (FTC) announced it had voted to implement an update to the so-called “Safeguards Rule.” The FTC’s release noted the update will “strengthen the data...
First-time buyers are sometimes a tough sell in F&I. Banks and OE captives usually have a mountain of requirements or steps needed to get approval and even at that, LTVs...
We live in a world that is being consumed by the long reach of so-called ‘big data’. It influences nearly every facet of our economy, our consumer choice, and how...
On the latest episode of Straight to the Point, host Frank J. Lopes is joined by Adam Marburger, President of Ascent Dealer Services. Marburger is one of the leading authorities in...
Consumers have been concerned about vehicle theft for many years. In response, dealers have sold a variety of theft recovery solutions as part of their menu of F&I products and...
The auto finance market is returning to pre-pandemic levels, according to Experian’s Q2 State of the Automotive Finance Market report. So what does this mean for the industry overall? On...
No one likes being ‘sold’. We all shrink away when we hear something that even remotely sounds like a sales pitch and in F&I, it’s easy to feel like that’s...
We make things way too difficult in the F&I office. We often forget that people buy from people that they like and trust. We spend an abundance of time drilling...
On today’s show, we continue the conversation on digital retailing best practices and how the auto industry can elevate online transaction services. We're pleased to welcome back Aaron Bickart, Executive...
F&I departments nationwide are once again facing challenging times. The one-two punch of the pandemic hanging on due to the Delta variant and the chip shortage has created a unique...