Week In Review: How to Develop a Comprehensive Revenue Growth Plan for Your Fixed-Ops Department | NADA’s Patrick Manzi on Consumer Confidence Remaining High Despite Sluggish Q1 | How Your Dealership Can Leverage Digital Retailing to Build Customer Trust

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CBT News Week In Review for Friday, April 5th, 2019:

newscastHow to Develop a Comprehensive Revenue Growth Plan for Your Fixed-Ops Department – Michael Roppo, Fixed-Ops Director
To increase revenue in today’s retail auto industry, many dealers are focusing on boosting profits in the service department. Here to tell us how to develop a comprehensive revenue growth optimization plan is Michael Roppo, director of dealer fixed-ops consulting and training for WithumSmith and Brown’s automotive division. Watch Now

newscastHow Your Dealership Can Leverage Digital Retailing to Build Customer Trust – Pete MacInnis, eLEND & Steve Finlay, WardsAuto
Every dealer knows that today’s car shoppers want more control of their car buying experience. They expect more information, transparency, and online transaction capabilities. Here to give us an update on all things digital retailing is Pete MacInnis, founder and CEO of eLEND Solutions, and Steve Finlay, editor at WardsAuto magazine. Watch Now

newscastHow to Identify Your Dealership’s Strengths and Weaknesses – Max Zanan, Author of “Car Business 101”
On today’s show, we welcome back Max Zanan, automotive retail consultant, and best-selling author of “Perfect Dealership” and “Car Business 101”. In this segment, Max and Jim discuss how to accurately assess your dealership’s strengths and weaknesses. Watch Now

newscastConsumer Confidence Remains High Despite Sluggish First Quarter Numbers – Patrick Manzi, NADA Senior Economist
Q1 in the auto retail industry has come to an end and there has been a lot of speculation as to what the numbers will look like. Well, here to give us an in-depth analysis of 2019’s first quarter auto sales is Patrick Manzi, PhD., a senior economist for NADA. Watch Now

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