Owner Retention Versus Owner Replacement
Quick self-exam reveals your inclinations as an ‘empowering leader’. BY DON REED
As part of the fixed operations profit potential analysis that we conduct for our dealers, we prepare a trend...
TSLA332.8101.93%
GM89.3501.39%
F13.980-0.02%
RIVN16.360-0.03%
CYD46.7600.61%
HMC31.700-0.02%
TM189.8201.04%
CVNA72.010-2.15%
PAG216.6600.39%
LAD378.330-1.51%
AN208.4600.37%
GPI266.2601.14%
ABG207.750-3.01%
SAH80.6100.59%
TSLA332.8101.93%
GM89.3501.39%
F13.980-0.02%
RIVN16.360-0.03%
CYD46.7600.61%
HMC31.700-0.02%
TM189.8201.04%
CVNA72.010-2.15%
PAG216.6600.39%
LAD378.330-1.51%
AN208.4600.37%
GPI266.2601.14%
ABG207.750-3.01%
SAH80.6100.59%
TSLA332.8101.93%
GM89.3501.39%
F13.980-0.02%
RIVN16.360-0.03%
CYD46.7600.61%
HMC31.700-0.02%
TM189.8201.04%
CVNA72.010-2.15%
PAG216.6600.39%
LAD378.330-1.51%
AN208.4600.37%
GPI266.2601.14%
ABG207.750-3.01%
SAH80.6100.59%
Articles
Test Your Willingness To Help Others Lead
Quick self-exam reveals your inclinations as an ‘empowering leader.’
BY TOM KUKLA
Among the important questions that successful leaders should frequently ask themselves is, Am I helping others develop their potential as...
Foreign Models Account For 50%-Plus Of Vehicle Sales In 2/3 Of States
Foreign Models Account For 50%-Plus Of Vehicle Sales In 2/3 Of States. BY JON MCKENNA
In which states have dealerships selling foreign cars grabbed the greatest share of the marketplace? In...
Keeping Tabs On What Your Dealership Might Be Worth Today
Owners can try their own valuation calculations to estimate possible price tag in a hot deal market. BY JON MCKENNA
As any exec in the industry knows if he hasn’t been...
It’s Impossible For Dealers To Manage Phone Performance Too Aggressively
CRISP principles for using the phone can easily be taught in-house, and their specific goals are really helpful. BY MIKE HAEG
Your dealership has spent a ton of money on marketing....
Phone Skills Remain Critical In An Era Of Digital Marketing And Online Leads
Dealerships cannot fail to strategize phone connections with customers and prospects, or to follow key rules. BY GRANT CARDONE
We all know about instantaneous connection of the planet via the Internet....
Blowing Off Bad Online Reviews: A Strategy You Can’t Afford
Customers may volunteer to change them once a problem is fixed, but if they don’t, dealerships must be assertive. BY MARY WELCH
When dealing with haters on social media, dealerships should...
A Smarter Cardinale Group Emerges From Disaster
Its execs are confident that devotion to key metrics and sophisticated digital marketing will help company thrive. BY JON MCKENNA
Cardinale Automotive Group has carved a reputation as among the dealership...
High Tech, High Speed, Low Cost Aren’t Only Kinds Of Connections That Customers Crave
Dealerships must refocus on personal attention to cement customer relationships. BY GLENN PASCH
If you stay current reading about business in general or marketing specifically, you cannot avoid the pundits discussing...
Evaluate A Marketing Agency’s Technology Platforms
Be sure marketers are adept with latest tools to sharpen a dealer’s SEM, social media and other strategies.
BY AMY FARLEY
Work smarter, not harder. It’s an aphorism that has been around...
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