TSLA332.8101.93%
GM89.3501.39%
F13.980-0.02%
RIVN16.360-0.03%
CYD46.7600.61%
HMC31.700-0.02%
TM189.8201.04%
CVNA72.010-2.15%
PAG216.6600.39%
LAD378.330-1.51%
AN208.4600.37%
GPI266.2601.14%
ABG207.750-3.01%
SAH80.6100.59%
TSLA332.8101.93%
GM89.3501.39%
F13.980-0.02%
RIVN16.360-0.03%
CYD46.7600.61%
HMC31.700-0.02%
TM189.8201.04%
CVNA72.010-2.15%
PAG216.6600.39%
LAD378.330-1.51%
AN208.4600.37%
GPI266.2601.14%
ABG207.750-3.01%
SAH80.6100.59%
TSLA332.8101.93%
GM89.3501.39%
F13.980-0.02%
RIVN16.360-0.03%
CYD46.7600.61%
HMC31.700-0.02%
TM189.8201.04%
CVNA72.010-2.15%
PAG216.6600.39%
LAD378.330-1.51%
AN208.4600.37%
GPI266.2601.14%
ABG207.750-3.01%
SAH80.6100.59%


Articles

Evaluate Technology That Sharpens Or Simplifies F&I-Related Activities

- August 1, 2015
Latest software is scaled to dealership size and segments target customers, verifies income and employment, reports to credit bureaus. BY ANGELICA JEFFREYS Technology is affecting every aspect of the vehicle-buying process at...

Smart Service Advisor Hires Are Absolutely Critical To A Dealership’s Profitability

- August 1, 2015
Follow other dealers’ proven steps to recruiting and interviewing promising advisors, and don’t insist they’ve done this job before. BY DON REED This time of year is perfect to reflect on...
CFPB Oversight

The New CFPB Oversight Of Non-Bank Lenders: Its Impacts On Dealers And Buyers

- August 1, 2015
At the very least, it means more complexity and cost in the F&I process that dealerships or customers will have to shoulder. BY CLINT WILLIAMS New federal regulations intended to protect...
automotive customer experience

Consider Hybrid Salespeople/F&I Representatives For Your Dealership

- August 1, 2015
Improve automotive customer experience and pull in more millennial buyers, improve customer experience and increase product sales. BY TONY DUPAQUIER I am seeing more dealers put heavier emphasis on improving the automotive...
Evaluate A Vendor

Evaluate A Vendor For Any Kind Of Training

- August 1, 2015
Needs assessment/evaluation/selection is the roadmap to smart hires and weeding out vendors that don’t fit. BY TOM KUKLA Your dealership has enjoyed solid growth over the last four quarters. It has expanded,...
Customer’s Fear

Take Away A Customer’s Fear Of Buying With A More Positive Sales Approach

- August 1, 2015
Dealerships only undercut themselves with high-pressure, high-fear tactics that are out of touch with informed buyers. BY DAVID LEWIS Having spent nearly 30 years as a consultant and trainer in the...
new leaders

Potential Future Managers Won’t Just Tumble Into Your Dealership’s Pipeline

- August 1, 2015
Implement a process to tap new leaders, whether based on gut feel or quantifiable criteria. BY KIRK MANZO Why can some new leaders effectively transition into the role of reliable performer...

Vehicle Wraps And Graphics Give Dealers A Low-Cost, High-Impact Advertising Medium

- August 1, 2015
Think of your loaner cars and service trucks as mobile brand-marketing messengers. BY CHUCK DE MARTIGNY Have you considered your dealership’s vehicles as valuable media assets? Whether you have a single...

The Huge Cox Buyout Of Dealertrack: What It Means To Dealers

- July 9, 2015
Market participants expect greater simplicity for customers, but also more aggressive marketing and pricing. BY JON MCKENNA The price tag for Cox Automotive Inc.’s planned purchase of Dealertrack Technologies Inc., approximately...

Dealer Pricing Transparency And TrueCar Are Debated Without NADA On The Front Line

- July 9, 2015
Some dealers wonder why main trade association doesn’t take a more prominent role, but NADA prefers a back seat here. BY JON MCKENNA Back in 2013, Acton Toyota of Littleton in Littleton,...


CBT News
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