Stop Playing In The Blame Game
Ducking responsibility is widespread in dealerships, but ending this bad habit is critical to success.
BY JEFF COWAN
In my work, I constantly observe a “What can you do for me?” attitude,...
TSLA332.8101.93%
GM89.3501.39%
F13.980-0.02%
RIVN16.360-0.03%
CYD46.7600.61%
HMC31.700-0.02%
TM189.8201.04%
CVNA72.010-2.15%
PAG216.6600.39%
LAD378.330-1.51%
AN208.4600.37%
GPI266.2601.14%
ABG207.750-3.01%
SAH80.6100.59%
TSLA332.8101.93%
GM89.3501.39%
F13.980-0.02%
RIVN16.360-0.03%
CYD46.7600.61%
HMC31.700-0.02%
TM189.8201.04%
CVNA72.010-2.15%
PAG216.6600.39%
LAD378.330-1.51%
AN208.4600.37%
GPI266.2601.14%
ABG207.750-3.01%
SAH80.6100.59%
TSLA332.8101.93%
GM89.3501.39%
F13.980-0.02%
RIVN16.360-0.03%
CYD46.7600.61%
HMC31.700-0.02%
TM189.8201.04%
CVNA72.010-2.15%
PAG216.6600.39%
LAD378.330-1.51%
AN208.4600.37%
GPI266.2601.14%
ABG207.750-3.01%
SAH80.6100.59%
Articles
Train Yourself To Stop Using Excuses For Setbacks At Your Dealership
Until you start to view obstacles as inevitable and deal with them directly, your business will not go far. BY DAVID LEWIS
“Ninety-nine percent of the failures come from people who...
Losing Work In The Service Drive Costs You Double In Future Car Sales
Investing in a memorable service department experience helps create a profitable, lifetime customer . BY CHUCK DE MARTIGNY
Your dealership spends considerable time, effort and money to attract customers and close...
Back to Basics
Knowing what is expected of the F&I manager translates into more fluid deals and higher profits for all departments. BY ARZU ALGAN
The main responsibility of the finance manager is to...
Closing the Great Divide
By uniting sales and service, you’ll keep from customers falling between the cracks and in turn, create a loyal base of satisfied buyers. BY BRENDA STANG
A few years ago, I...
Consider Cutting Number Of Customer Touch Points In Sales Process In Half
BDC approach just makes younger buyers who crave continuity deal with more people. BY KIRK MANZO
Insanity is often defined as doing the same thing over and over, again and expecting...
Baby Boomer Car market
BY STEVE HOWARD
According to a study by AARP and J.D. Power, 62.3 percent of all new vehicles are purchased by buyers over 50. People 50 to 68 are known in...
What the Indy 500 Can Teach Dealers
BY JEFF COWAN
Anyone who knows me knows that my first love outside my family is for “The Greatest Spectacle in Racing– The Indy 500.” I, like most who enjoy this...
Safety in Numbers: Boost Confidence, Boost Sales
Impress both the buyer and her companion to improve dealership sales. BY ANNE FLEMING
When buying a car, 54 percent of women bring someone with them to the dealership, in contrast...
What is Leadership?
Not everyone is chosen to be a leader, but those that are realize their success lies in the success of the people they lead. BY DAVID LEWIS
Over the past several...
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