TSLA346.840-3.41%
GM86.0250.215%
F13.890-0.06%
RIVN16.125-0.615%
CYD40.1250.755%
HMC31.485-0.315%
TM191.780-1.17%
CVNA74.200-1.57%
PAG219.330-0.43%
LAD372.3200.43%
AN197.0550.255%
GPI263.240-1.57%
ABG211.950-3.64%
SAH78.2001.19%
TSLA346.840-3.41%
GM86.0250.215%
F13.890-0.06%
RIVN16.125-0.615%
CYD40.1250.755%
HMC31.485-0.315%
TM191.780-1.17%
CVNA74.200-1.57%
PAG219.330-0.43%
LAD372.3200.43%
AN197.0550.255%
GPI263.240-1.57%
ABG211.950-3.64%
SAH78.2001.19%
TSLA346.840-3.41%
GM86.0250.215%
F13.890-0.06%
RIVN16.125-0.615%
CYD40.1250.755%
HMC31.485-0.315%
TM191.780-1.17%
CVNA74.200-1.57%
PAG219.330-0.43%
LAD372.3200.43%
AN197.0550.255%
GPI263.240-1.57%
ABG211.950-3.64%
SAH78.2001.19%


Articles

transparency in f&i

Increased Transparency in F&I

- October 27, 2017
The F&I department is often one of the most lucrative profit centers in an auto dealership. This fact is not lost on the increasingly sophisticated buyers that spend $30,000 or more...
automotive technician

The Reality of Life as a Technician

- October 27, 2017
At first, it might appear to be a straightforward blue-collar job. An automotive technician is able to go to work, put in their hours, head home at the end of...
e-newsletter

What to Include in Your Dealership’s E-Newsletter

- October 26, 2017
E-newsletters are simply as they state, electronic newsletters. Charitable organizations, businesses, religious bodies, clubs, and societies have all been known to use e-newsletters frequently. They can be used to promote...
millennials

Dealing with the Unique Qualities of Millennials in the Workplace

- October 26, 2017
Whether you realize it or not, you are probably already dealing with millennials in your workplace. Millennials (also known as Generation Y) are the demographic age group born sometime between...
dealership service

Securing The Sale: Five Ways Dealers Can Keep Customers Coming Back

- October 25, 2017
Understanding Why We Buy Why do we buy the things we do? How do we decide to purchase items as small as a pen to as large as an automobile? According...
customer experience

CRM Is About CEM!

- October 24, 2017
Dealerships could easily generate substantial sales and gross increases on an annual basis by improving the customer experience and satisfaction within the dealership. It’s a proven fact! Success in business requires...
job satisfaction

Techs: Job Satisfaction Equals Increased Service Revenues

- October 23, 2017
It is no secret that recruiting and training service technicians is expensive. Tech turnover can cost a dealership money in many ways, including recruiting and training expenses, mistakes due to...
multi-touch attribution

Multi-Touch Attribution?

- October 23, 2017
There’s a push among some automotive digital marketers to shift dealers’ focus away from traditional return-on-investment measurements (like leads, calls, and sales) toward multi-touch attribution. While this isn’t about the attribution...
auto dealer

5 Best Practices For Your Website From An Online-Only Dealership

- October 20, 2017
Websites are essential components of a business strategy. In the late 1990’s they were “digital business cards,” primarily informing customers about the offerings of companies and contact information. Now, they...

Are OEMs Cutting Out the Dealer?

- October 20, 2017
In a bid to mimic other online retail industries, several auto manufacturers have begun to offer services that reduce or eliminate time spent in the dealership. The first mainstream manufacturer...


CBT News
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.