On today’s episode of On the Mark, Mark Tewart talks about when you need to let things go so that you can add something else, otherwise known as “addition by subtraction.”
How to Prepare for First Email Engagement
When you email customers, it's important to grab their attention right away. This could be the difference between selling a car and losing a...
Building Transparency with the Customer
On this week's Kain & Co., David goes over some phrases to use in your sales pitch that improve your transparency and allow the...
Getting on Your Customer’s Wavelength
On today's episode of Kain and Company, David shares some ideas he has to help you sell more cars by connecting with your customer...
‘Mind the Gap’ Between Acquisition and Retail Ready
For 50 years, loudspeakers in London subways have cautioned riders to watch their step when boarding and de-boarding. This omnipresent “Mind the Gap” alert...
The Phone is Ringing: Yesterday, it was an Inquiry; Today, it’s a Buyer!
The phone is ringing. It’s a sales prospect. They’re not calling to chat. They found your vehicle on the Internet and (by calling you)...
WardsAuto’s Steve Finlay on Today’s F&I Process
In recent years, new technology has been re-defining the F&I office. How are you adapting to these changes in your dealership? In today’s segment,...
The Friend of a Friend: Uncovering the Extended Networks within Your Current Clientele –...
Amazing things can happen when you know the right people, and getting out of your comfort zone allows you to network better to make...
Veteran’s Day Has a Special Meaning For Trainer Joe Verde
While most readers associate Joe Verde with his dynamic training classes on sales and sales management, you probably don’t know that he grew up...
