TSLA364.20011.781%
GM79.4602.63%
F12.6970.537%
RIVN15.9900.09%
CYD42.160-2.57%
HMC24.160-0.04%
TM211.5500.49%
CVNA374.33015.06%
PAG157.2700.47%
LAD281.7802.72%
AN200.000-2.25%
GPI337.980-0.04%
ABG206.5700.84%
SAH68.2300.16%
TSLA364.20011.781%
GM79.4602.63%
F12.6970.537%
RIVN15.9900.09%
CYD42.160-2.57%
HMC24.160-0.04%
TM211.5500.49%
CVNA374.33015.06%
PAG157.2700.47%
LAD281.7802.72%
AN200.000-2.25%
GPI337.980-0.04%
ABG206.5700.84%
SAH68.2300.16%
TSLA364.20011.781%
GM79.4602.63%
F12.6970.537%
RIVN15.9900.09%
CYD42.160-2.57%
HMC24.160-0.04%
TM211.5500.49%
CVNA374.33015.06%
PAG157.2700.47%
LAD281.7802.72%
AN200.000-2.25%
GPI337.980-0.04%
ABG206.5700.84%
SAH68.2300.16%


About: Jasmine Kiniklis

Shep Hyken on how customer experience drives loyalty in 2026

Shep Hyken on how customer experience drives loyalty in 2026

- March 30, 2026
Businesses continue to face increasing pressure to deliver consistent service and reliable products. On today's episode of CBT Now, Shep Hyken, customer service and CX keynote speaker, New York Times...
Graphic featuring Justin Bartlett and Aaron Lee with the headline “Protect Your Inventory” and Ally logo, promoting Ally Dealership Insurance for automotive businesses.

How Ally Dealership Insurance can help dealers protect their inventory from theft and fraud

- March 12, 2026
Dealerships are facing growing threats from increasingly sophisticated vehicle theft and fraud, which can erode profits and disrupt operations. On today's episode of Driving Solutions, Aaron Lee and Justin Bartlett...
price, Joe Verde

Stop getting stuck on price and start closing more cars — Sean Gardner | Joe Verde Group

- March 10, 2026
Many salespeople lose control of the deal when customers ask for the "best price." On today's episode of CBT Now, Joe Verde Group Instructor and Sales Trainer Sean Gardner shares...
F&I menu

F&I menu strategies that drive customer trust and dealer profits

- March 5, 2026
Menus are a critical touchpoint in the F&I process. On today's episode of F&I Today, Ascent Dealer Services VP Paul Brown shares proven techniques for creating and presenting F&I menus...
leadership standards, Dave Anderson

Why leadership standards must exceed employee expectations

- March 4, 2026
Accountability collapses the moment leaders believe it applies to everyone but themselves. On today's episode of Lessons in Leadership, leadership expert and LearnToLead Founder Dave Anderson explains why leaders must...
Stellantis

Stellantis announces leadership change as NHTSA ends probe into 7.4 million vehicles

- February 27, 2026
On the Dash: • NHTSA closed its probe into 7.4 million Stellantis vehicles without ordering a recall. • Stellantis will provide a 10-year extended warranty on affected model-year vehicles. • The automaker named...
TrueCar, Scott Painter

Scott Painter leads TrueCar turnaround with bold reorganization plan

- February 26, 2026
TrueCar announced an organizational realignment this week, including a 30% workforce reduction. On today's episode of CBT Now, TrueCar CEO and Founder Scott Painter shares insight into the realignment and...
RouteOne, CBT News, Remarkable Leaders

CBT News and RouteOne launch Remarkable Leaders in F&I awards

- February 25, 2026
F&I professionals are essential to dealership performance, driving profitability while ensuring compliance and building customer trust. Yet, their contributions often go unrecognized beyond their own stores. To change that, CBT...
EasyCare's Corey Smith outlines how training, coaching and communication can boost service retention and fixed ops profits in 2026.

Why service advisors are the profit lever dealers overlook — Corey Smith | EasyCare

- February 24, 2026
On today's episode of Service Drive, EasyCare National Fixed Ops Training Manager Corey Smith shares what dealers should focus on in 2026 to maintain strong fixed ops performance and boost...
Trump tariffs

Trump imposes new 10% global tariff after Supreme Court strikes down emergency tariffs

- February 20, 2026
On the Dash: Supreme Court struck down Trump emergency tariffs in a 6-3 ruling; auto duties under other laws remain. Refunds to importers could total $170 billion, over half of...


CBT News
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