Adam Marburger on How F&I Managers Can Further Support Salespeople

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COVID-19 has dramatically changed almost every department in the dealership and F&I is no exception. Creating a high level of consumer engagement early on in the transaction is of the utmost importance, and the pandemic has pushed F&I managers to tighten up processes and increase their communication skills. To discuss this further, we’re pleased to welcome back Adam Marburger, F&I expert and president of Ascent Dealer Services.  With more vehicle transactions being done digitally, and cars be delivered straight to consumer homes, many dealers say that it’s really difficult to make back-end profit off of a customer that doesn’t show…

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