BDC
More than ever, the internet and phones are the “new” showroom, making your BDC a conduit to your bricks-and-mortar store. Increasingly, agents have the critical role of converting online shoppers into showroom appointments. Is your BDC manager up to the task of properly training, motivating, and incentivizing agents to maximize opportunities? Highly successful BDC managers […]
To access this post, you must log in or purchase Monthly $17.95 or Yearly $159