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luxury vehicle sales

Luxury vehicle sales push higher, incentives drop lower in December

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December’s high-end vehicle sales are normally higher than the rest of the year, and this past December maintained that trend and even pushed it further. Luxury vehicle sales accounted for 18.4% of the total sales through the month, according to Kelley Blue Book. Strong numbers for the month include above-MSRP pricing for luxury models and […]
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Roger Love

3 proven and time-tested tips to get the most out of...

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On the latest edition of Straight to the Point, host Frank J. Lopes asks the question, are you prepared for ‘Golden Week?’ The holiday season is commonly referred to as the most wonderful time of the year. But, in the car business, our most wonderful time of the year is the week between Christmas and New […]
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BDC

5 habits of a successful BDC manager

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More than ever, the internet and phones are the “new” showroom, making your BDC a conduit to your bricks-and-mortar store. Increasingly, agents have the critical role of converting online shoppers into showroom appointments. Is your BDC manager up to the task of properly training, motivating, and incentivizing agents to maximize opportunities? Highly successful BDC managers […]
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reconditioning

Best practices in reconditioning and ways to save costs

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With used car sales outnumbering new car sales by nearly three times the amount, it’s important that your dealership understands how best to deal with the pre-owned inventory. When you get a vehicle in for used car reconditioning, you want to get it fixed up and back on the line as quickly as possible. After […]
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New metrics to brag about in new car business

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Traditionally, a dealership’s new-car business is monitored by monthly sales results. Like the sports teams we passionately cheer for, the success of auto brands has been determined by monthly new vehicle sales “scores.” Industry analysts then pour over volume data to measure and rank the markets “winners and losers.”  Today’s guest suggests that many other […]
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New vehicle prices hit another all-time high in November

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For the eighth straight month, the average transaction price for new vehicles in the US hit never-before-seen territory while incentives dipped to historic lows. Kelley Blue Book is reporting that new prices are significantly higher than the same time last year, commanding 13% more per unit than in November 2020. Across the industry, the average […]
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customers

Attracting customers with no car deals in sight

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Even though many consumers have been back in the market for a new or used car, there continues to be a lack of available discounts and deals for shoppers. The COVID-19 pandemic has undoubtedly hindered the auto industry due to the shortage of parts and various shutdowns throughout the past year and a half. This, […]
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Tynan

Bloomberg Senior Analyst Kevin Tynan on the current state of retail...

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From pivoting to digital retail to inventory and chip shortages, the pandemic played a key role in what retail automotive looks like today. On this edition of Inside Automotive, we’re joined by Bloomberg Intelligence’s Senior Automotive Analyst, Kevin Tynan, to get his take on where the auto industry stands. When you look at transaction prices […]
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Chesbrough

Cox Automotive’s Charlie Chesbrough on how car dealers can remain successful...

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As we move through the final quarter of the year, you may be asking yourself what can you do to remain successful, despite the...
online

Where to focus the online journey for pickup truck buyers

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Trucks are one of the most profitable and desirable segments in recent years, and their popularity has continued to attract a more diverse set of shoppers. While having inventory might be the best way to capture buyers in this segment right now, the competition is fierce. Certain aspects of the online experience can either help […]
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