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The importance of building a robust mentorship program at your car...

Mentorship programs are an exciting concept for car dealerships but are also very useful because of what they provide to companies. These programs, when...

5 habits of a successful BDC manager

More than ever, the internet and phones are the “new” showroom, making your BDC a conduit to your bricks-and-mortar store. Increasingly, agents have the...

5 Tips and Strategies for an Effective Service Department Mentoring Program

Apprenticeship is a concept as old as time. It used to be that the ONLY way to learn a trade was to serve an...