TSLA396.680-12.27%
GM83.760-0.01%
F14.950-0.05%
RIVN15.730-1.11%
CYD53.450-3.11%
HMC26.710-0.26%
TM175.780-2.67%
CVNA69.6100.16%
PAG180.2007.71%
LAD303.87011.92%
AN195.0009.17%
GPI328.29011.64%
ABG201.0407.58%
SAH84.8202.13%
TSLA396.680-12.27%
GM83.760-0.01%
F14.950-0.05%
RIVN15.730-1.11%
CYD53.450-3.11%
HMC26.710-0.26%
TM175.780-2.67%
CVNA69.6100.16%
PAG180.2007.71%
LAD303.87011.92%
AN195.0009.17%
GPI328.29011.64%
ABG201.0407.58%
SAH84.8202.13%
TSLA396.680-12.27%
GM83.760-0.01%
F14.950-0.05%
RIVN15.730-1.11%
CYD53.450-3.11%
HMC26.710-0.26%
TM175.780-2.67%
CVNA69.6100.16%
PAG180.2007.71%
LAD303.87011.92%
AN195.0009.17%
GPI328.29011.64%
ABG201.0407.58%
SAH84.8202.13%

3 critical components that are key to your car dealership’s modern retailing practices – Rusty West, Brian Pasch, & Alex Snyder

Over the past year, modern retailing has largely focused on accelerating digital and virtual processes to provide consumers with a much better shopping experience. On today’s show, we take a deep dive into three critical components that are intrinsically connected; Science, Technology, and Data. All are key to modern retailing best practices.

However, these three components are often not taken fully into account. Offers extended to consumers are regularly flawed because the information is either missing or misrepresented. Here to discuss this further is Brian Pasch, Founder of PCG Companies and Brian Pasch Enterprises. We’re also joined by Rusty West, President, and CEO of Market Scan Information Systems, and Alex Snyder, Co-founder, and CEO of FRIKINtech, both of whom were recipients of this year’s Automotive Website Awards.

Today, our panel breaks down why the combination of science, technology, and data is so important for car dealers. Our experts explore how COVID-19 has accelerated the need for these components, especially when considering modern retailing best practices and the customer experience.

The team at FRIKINtech understands the value of having science, technology, and data work in harmony. The company has made it its mission to provide car dealers with shoppers who are ready to purchase. FRIKINtech’s technology allows sales teams to weed out bad leads and avoid other tedious, time-wasting tasks.

Market Scan saw the value that this technology brings to car dealers as well. Through their partnership with FRIKINtech, and the development of the mDrive platform, the company can now provide car dealers with comprehensive solutions to acquire the right customers and to promote their inventory in personalized ways for a seamless customer experience.

For more information about Market Scan solutions, visit marketscan.com.


Did you enjoy this panel with Rusty West, Alex Snyder, and Brian Pasch? Please share your thoughts, comments, or questions regarding this topic at newsroom@cbtnews.com.

Be sure to follow us on Facebook and Twitter to stay up to date or catch-up on all of our podcasts on demand.

While you’re here, don’t forget to subscribe to our email newsletter for all the latest auto industry news from CBT News.

More from Sales & Marketing
SEO is not enough. How GEO is rewriting the rules of automotive search

Dealers must act on GEO now as AI shifts car-buying behavior

- June 1, 2026
Artificial intelligence is changing the way people shop for their next vehicle and that's having a big impact on how dealerships do their marketing. Generative Engine Optimization (GEO) is rewriting...
Why inventory, service, and sales can't operate as separate experiences anymore

Why inventory, service, and sales can’t operate as separate experiences anymore

- June 1, 2026
For decades, dealerships have been organized around departments. Sales focused on inventory and deals. Service focused on repair orders and retention. Marketing worked within its own systems to drive traffic...
Amol Waishampayan, Co-Founder of fullthrottle.ai, DSP

How fullthrottle.ai is improving agency performance with automotive-specific DSPs

- April 21, 2026
As competition intensifies in automotive retail, agencies are rethinking how they approach media buying and client retention. Amol Waishampayan, Co-Founder of fullthrottle.ai, says agencies that move beyond general-purpose demand-side platforms...
F&I leader Evan Walters urges accountability and early deal involvement to drive sales.

The trick top finance performers use to drive up performance 

- April 21, 2026
Sales performance continues to be shaped by new technology but that can also introduce gaps in execution and accountability that go all the way to the top. On this episode of...