Tag: PCG Companies
Personality or Sales Ability? Which is More Important for F&I Success?
Every GM has the important task of choosing the right F&I manager when screening applicants, whether they are an outside hire or an existing...
How this Unlikely Duo Created a Positive Environment at Bozard Ford-Lincoln and Reduced Staff...
Having a positive environment is one of the most important aspects of being a successful and productive employee. But when it comes to training...
Perks and Policies that Drive Retention
Cox Automotive’s Dealership Staffing study pointed out some worrying hiring trends in the auto industry. It found a 40% overall dealership staff turnover rate,...
Trump Administration Suspends Mexico Tariffs Indefinitely
Last week, experts in many industries were quite stressed out over President Donald Trump’s plan to implement tariffs on Mexico if the country did...
Employee Feedback: Four Metrics You Should Keep Track of to Promote Engagement and Profitability
"Employees who believe that management is concerned about them as a whole person – not just an employee – are more productive, more satisfied,...
How to Increase the Effective Labor Rate of Your Shop
On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about how to increase the effective labor rate of...
Responding to Out of Line Objections
On this week's episode of Straight Talk, David Lewis talks about how you can deal with out of line objections by asking the customer...
Don’t Be Like Everyone Else On The Demo Drive
The demo drive is where the customer falls in love with the vehicle. Don't be like everyone else. Let the customer decide where they...
The Four P’s of Every Business
this week's episode of On the Mark, Mark Tewart breaks down the four P's that every type of business should focus on: People, Process,...
