Four strategies for creating lifetime customers at the dealership
Of new car buyers, it remains true that roughly 70% defect within the first three years of ownership. For used car buyers, it’s even more difficult to keep them as...
TSLA372.220-2.36%
GM75.920-1.29%
F11.600-0.34%
RIVN11.830-0.23%
CYD23.230-0.66%
HMC34.150-0.43%
TM196.790-1.43%
CVNA57.810-0.91%
PAG212.3300.22%
LAD295.5704.5%
AN161.050-0.79%
GPI244.9702.18%
ABG172.650-0.78%
SAH61.280-1.86%
TSLA372.220-2.36%
GM75.920-1.29%
F11.600-0.34%
RIVN11.830-0.23%
CYD23.230-0.66%
HMC34.150-0.43%
TM196.790-1.43%
CVNA57.810-0.91%
PAG212.3300.22%
LAD295.5704.5%
AN161.050-0.79%
GPI244.9702.18%
ABG172.650-0.78%
SAH61.280-1.86%
TSLA372.220-2.36%
GM75.920-1.29%
F11.600-0.34%
RIVN11.830-0.23%
CYD23.230-0.66%
HMC34.150-0.43%
TM196.790-1.43%
CVNA57.810-0.91%
PAG212.3300.22%
LAD295.5704.5%
AN161.050-0.79%
GPI244.9702.18%
ABG172.650-0.78%
SAH61.280-1.86%
consumer insights
U.S. mortgage market signals a cooldown in purchasing, but what about automotive?
The cost of financing a home purchase has risen substantially since the start of the year, throwing water on a blazing-hot housing market. Interest rates have shot up to an...
High gas prices lead to greater EV awareness, used car payments near $500 – Jessica Caldwell | Edmunds
As gas prices continue to climb, more shoppers are turning their attention to EVs, according to Edmunds. Today on inside Automotive, we’re pleased to welcome back Jessica Caldwell, Executive Director...
Chase Auto survey finds vehicle ownership engrained despite fewer miles driven
After two long years in a pandemic, it’s only natural for behaviors to change. For transportation, that’s certainly the case as vehicle ownership continues to revert toward personal vehicles over...
KBB Brand Image Awards show consumers’ opinions on best brands
The results of the latest Kelley Blue Book Brand Watch Study have been compiled, and the results are posted in the 2022 Brand Image Awards. These awards are intended to...
Consumer sentiment of chip shortage pushes over 1 in 5 to postpone purchase
The ongoing chip shortage forced Ford to shut down production for their profit-driving pickups and SUVs last week, idling assembly lines in Kentucky and Ohio temporarily. While some sources predicted...
Living paycheck to paycheck a reality for nearly two-thirds of consumers
Purchasing a vehicle is the second-largest transaction most Americans make in their lifetime, next to buying a home. For an increasing number of American families, affordability is becoming a major...
Understand the consumer to master their experience
The pressure for convenient, online options has driven dealers to find new ways of doing business, while upholding their tried and true operations at the same time.
The result? A balancing...
Tech evangelist and VC expert Guy Kawasaki on 2022 marketing trends and consumer expectations
The pandemic profoundly impacted and changed the way many of us conduct business. It forced some to innovate and others to shift online. While we are still dealing with the...
How past and current auto retail trends are shaping the outlook for 2022 – Jonathan Smoke | Cox Automotive
The past two years have been filled with challenges and uncertainty for many automotive retail professionals. Now, as we’re in the first quarter of 2022, what can the industry expect...
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